Draytek Vigor 3300 Series Troubleshooting Manual
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Also See for Vigor 3300 Series:
- User manual (158 pages) ,
- Quick start manual (33 pages) ,
- Brochure & specs (4 pages)
Related Manuals for Draytek Vigor 3300 Series
Summary of Contents for Draytek Vigor 3300 Series
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Page 1: Vigor 3300 Series
Vigor 3300 Series Trouble Shooting Guide Vigor 3300 Series Trouble Shooting Guide V1.0... -
Page 2: History Table
Vigor 3300 Series Trouble Shooting Guide History Table Date Descriptions Version By 2005/8/15 Initial V1.0 Jenny, Jimmy, Amy... -
Page 3: Table Of Contents
Vigor 3300 Series Trouble Shooting Guide Table of Contents VIGOR 3300 SERIES ..................1 TROUBLE SHOOTING GUIDE ...............1 HISTORY TABLE.....................2 TABLE OF CONTENTS...................3 CHAPTER 1.....................4 HARDWARE STATUS ..................4 CHAPTER 2.....................5 NETWORK CONNECTION SETTINGS ON PC ..........5 CHAPTER 3.....................7 PING THE ROUTER FROM PC...............7 CHAPTER 4.....................9... -
Page 4: Chapter 1
Vigor 3300 Series Trouble Shooting Guide CHAPTER Hardware Status This chapter shows how to shoot troubles on abnormal hardware situations. 1. Check that if the POWER line and WAN/LAN cables are connected correctly. 2. Turn on the router, check if the ACT LED blink once per second and the... -
Page 5: Chapter 2
Network Connection Settings on PC The following example is based on Windows XP case, regarding the other OS examples, please refer to the similar steps or support notes in www.draytek.com. 1. Go to Control Panel and then double-click on Network Connections. - Page 6 Vigor 3300 Series Trouble Shooting Guide 3. Select on Internet Protocol (TCP/IP) and then click Properties. 4. Select Obtain an IP address automatically and Obtain DNS server address automatically.
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Page 7: Chapter 3
Vigor 3300 Series Trouble Shooting Guide CHAPTER Ping the Router from PC This chapter shows how to execute a communication between PC to router. The default gateway IP of the router is 192.168.1.1. Please check that if you can ping the router correctly. - Page 8 Vigor 3300 Series Trouble Shooting Guide B. For Mac (Terminal) The computer should receive a reply from 192.168.1.1. If not, please check the IP address of your PC. We suggest that you set the network connection as getting IP automatically.
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Page 9: Chapter 4
Vigor 3300 Series Trouble Shooting Guide CHAPTER ISP Settings on Router This chapter shows how to check related settings about ISP site. 1. Go to the web configuration GUI (http://192.168.1.1), click Network -> WAN to check your ISP settings. 2. Make sure the Active check box has been selected. - Page 10 Vigor 3300 Series Trouble Shooting Guide A. For PPPoE Users 1. Make sure the Username and Password are correct. 2. Make sure the Authentication is correct, you may need to try both PAP and CHAP. 3. Service Name (optional) is required by some ISPs.
- Page 11 Vigor 3300 Series Trouble Shooting Guide C. For DHCP Users 1. Host Name (optional) and Domain Name (optional) are required for some ISPs. D. For PPTP Users 1. Make sure the Username and Password are correct. 2. Make sure the Authentication is correct, you may need to try both PAP and CHAP.
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Page 12: Chapter 5
Vigor 3300 Series Trouble Shooting Guide CHAPTER Report to ISP and Dealer for Further Technical Support This chapter shows how to report your questions to ISP or Dealer to solve possible questions. There are two ways as followings. 1. If the router settings are correct at all, and the router still does not connect, please contact your ISP technical support representative to help you for configuration.