KitchenAid KUDR204KSB Use And Care Manual And Installation Instructions page 14

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
GENERAL OPERATION
Double Drawer will not operate
The motor seems to run too much
14
05-May-2021 10:43:59 EDT | RELEASED
TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Possible Causes and/or Recommended Solutions
Power supply cord unplugged? Plug into a grounded 3 prong
Is outlet working? Plug in a lamp to see if the outlet is working.
Household fuse blown, or a circuit breaker tripped? Replace the fuse or reset the
circuit. If the problem continues, call an electrician.
Are controls on? Be sure that the refrigerator drawers controls are on.
Refer "Controls" section.
Is the refrigerator control set to the Cool Off setting? See "Using the Controls."
Are the refrigerator drawers not cooling? Turn them off then on again to reset.
See "Using the Controls." If this does not correct the problem, call for service.
Is the temperature outside hotter than normal? Expect the motor will run longer
under warm conditions. At normal temperatures, expect your motor to run about 40 %
to 80 % of the time. Under warmer conditions, expect it to run even more of the time.
Has a large amount of food just been added to the refrigerator drawers? Adding a
large amount of food warms the refrigerator drawers. The motor normally will run longer
to cool the refrigerator drawers back down.
Are the drawers opened often? The motor will run longer when this occurs. Conserve
energy by getting all items out at one time, keeping food organized, and closing the
drawer as soon as possible.
Are the controls not set correctly for the surrounding conditions? Refer "Controls"
section.
Are the drawers not closed completely? Close the drawers fi rmly. If they do not close
completely, see "The drawers will not close completely" later in this section.
Are the drawer gaskets not sealed all the way around? Contact a technician or other
qualifi ed person.
In some European factories the letter "W" of the part code mentioned herein will be automatically
replaced by the number "4000" (e.g. "W12345678" becomes "400012345678")
outlet.