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Troubleshooting
Picture format
The Photo Viewer does not display an image when either the image exceeds
1.6 GB or if the image is saved as an invalid format. The Load Failure warning
message is displayed when the image file is too large. The Picture format is
not supported warning message is displayed when the image file is not saved
in JPG, GIF, or BMP format.
• JPG : Image file size should use less than 1600 MP(mega pixcel).
• BMP : Image file size should use less than 500 MP(mega pixcel).
• GIF : Image file size should use less than 500 MP(mega pixcel).
Cannot identify the current location. (GPS not receiving)
GPS cannot be used indoors and must be connected to the power with ACC to
a vehicle in a location where the sky can be seen well.
When initially connecting the GPS, it usually takes about 10 minutes to be
normally operating, but the connection speed can differ depending on the
weather condition, and surrounding obstacles.
If the GPS connection is unstable for a long period of time, try the following.
• Check if the power is connected to the product.
• Check if the back of the GPS product is in a location where the sky can be
seen well.
• If there are high buildings or if you are under a tree, move to a location where
there aren't any obstacles.
• Check the GPS receiving condition from the GPS menu.
Cannot hear the voice guide.
You can hear the voice guide when you select the "SETUP.
But during actual driving, the voice guide is provided.
If the volume is too low, adjust the volume on the left side.
If the volume is mute, press the AV OFF button on the right side.
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