Troubleshooting - Pool Controls Ozone XLM Series User Manual

Troubleshooting

Before requesting service, you may wish to run through the check list below but feel free
to call Pool Controls Service on 1300 550 010 or log a service call via our website –
www.poolcontrols.com.au.
If there appears to be low or no Chlorine Residual:
1. Check stabiliser level is 40ppm – 60ppm. Add if necessary and wait for it to dissolve.
2. Is the Cover setting on when the cover is off the pool? if yes turn Cover setting off.
3. Have you added any chemical additives recently?
4. Check pool for phosphates and remove if necessary
5. Is the unit turned on and operating the filter pump?
6. Are the operating hours sufficient?
7. Is the Output set to 100%?
8. When running is the Cell ON? Is it reading 100?
9. Is there enough TDS in the water? (absolute minimum 900ppm)
10. Is the temperature of the water low?
11. Is the Cell scaled heavily?
If the Cell is ON but not reading 100, check the Temperature Compensation setting in the
WATER TEMP MENU (located in Advanced Settings – see
www.poolcontrols.com.au for
Advanced Settings Manual). Also check the pool salinity is within correct range. Very cold
water will reduce the Cell output
If the unit is not running at all check the fuse in the bottom of the unit. Note that the fuse is
a ceramic (HRC) slow-blow type, see example below:
Fuse size is M205 (20mm x 5mm), TD5A or TD6.5A (TD – Time Delay / slow-blow), HRC
(High Rupture Capacity).
Do not use standard glass fuses as these may rupture under current in-rush conditions.
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