Groupe SEB Tefal Manual page 14

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***Where a product purchased in a listed country and then used in another listed country,
EN
the international TEFAL/T-FAL guarantee duration is the one in the country of usage, even
if the product was purchased in a listed country with different guarantee duration. The
repair process may require a longer time if the product is not locally sold by TEFAL/T-FAL. If
the product is not repairable in the new country, the international TEFAL/T-FAL guarantee is
limited to a replacement by a similar or alternative product at similar cost, where possible.
*TEFAL household appliances appear under the T-FAL brand in some territories like America
and Japan. TEFAL/T-FAL are registered trademarks of Groupe SEB.
Please keep this document for your reference should you wish to make a claim under the
guarantee.
**For Australia only:
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
**For India only:
Your Tefal product is guaranteed for 2 years. The guarantee covers exclusively the repair of a
defective product, but at TEFAL's choice, a replacement product may be provided instead of
repairing a defective product. It is mandatory that the consumer, to have his product repaired,
has to log a service request on the dedicated Smartphone application TEFAL SERVICE APP
or by calling TEFAL Consumer Care Center at 1860-200-1232, Opening hours Mon-Sat 09
AM to 06 PM. Products returned by Post will not be covered by the guarantee. As a proof
of purchase consumer needs to provide both this stamped guarantee card and cash memo.
11

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