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Troubleshooting
Camera(s) failed to pair to Gateway?
Insert the reset pin into the Sync/Reset hole
button
B
until you hear the camera say "Please be patient. Camera is resetting."
Once the camera resets, you will hear "Camera is in pairing mode" and the Status
light will flash quickly.
NOTE:
Reset one camera at a time.
A
WCM-SD2PIN
Once the Camera is in Pairing Mode, Press the Sync Button on the Gateway.
Sync to other Night Owl Devices
To sync the Gateway to a device, press and hold the sync button until the voice
prompt says, "I am pairing to the Night Owl device, please be patient." If the
synchronization fails, make sure the Night Owl device the Gateway is searching
for is in pairing mode and try again.
NOTE:
The Gateway and the Night Owl device MUST be on the same Network. Before
pairing, we recommend that you put the Night Owl device within 9ft from the Gateway.
Resetting the Gateway
To reset the Gateway to the factory default settings, insert the reset pin into the
reset hole for 10 seconds.
CAUTION!
Resetting the Gateway to its
factory default settings removes
all connected devices from the
Gateway. Seriously, this should
be a last resort.
A
or press and hold the reset
B
WCM-SD2POU-BU
NOTE:
The
B
Reset Button
location
depends on
the camera
version.
6
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