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Cash Advance Application
© 2016 Elavon Inc. Elavon is a registered trademark in the United States and other countries. Apple Pay is a
trademark of Apple Inc. This document is prepared by Elavon as a service for its customers. The information
presented is general in nature and may not apply to your specific situation. CAV-QRG-1398-US-REV-0816
Cash Advance Application
Verifone
Series
|
page 1
Evolution
®
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Summary of Contents for Elavon Verifone Evolution Series
- Page 1 Cash Advance Application © 2016 Elavon Inc. Elavon is a registered trademark in the United States and other countries. Apple Pay is a trademark of Apple Inc. This document is prepared by Elavon as a service for its customers. The information...
- Page 2 Cash Advance Application page 2 CASH ADVANCE/MANUAL CASH DISBURSEMENT TRANSACTIONS REQUIREMENTS Request personal identification from the cardholder. The identification must be an official government-issued document, for example, a pass- port, driver’s license or identification document, that bears the following: • The cardholder’s signature;...
- Page 3 Cash Advance Application page 3 PROCESS TRANSACTION (See CODE 10 SECURITY ALERT for more information.) Verify ALL of the following information: Enter all of the following on the Cash • Compare the signature on the Advance Transaction Receipt, in the transaction receipt with the space provided: signature on the card and...
- Page 4 Cash Advance Application page 4 pre-paid) allow a Cash Advance NOTES: maximum of no less than $500 per • Visa restricts acceptance of the withdrawal, per cardholder, with no following payment form factors: limits on the number of transactions • Mobile Payment Device processed each day.
- Page 5 Cash Advance Application page 5 CODE 10 SECURITY ALERT • Commissions or fees on the sale of travelers cheques or If you are suspicious of a Card foreign currency Transaction, contact your Voice Authorization Center and request a • It is recommended that all manual “Code 10”...
- Page 6 Cash Advance Application page 6 TIPS FOR PROCESSING The following prompts may appear depending on terminal setup, card type, and/or entry • ENTER method. Clerk ID Prompt: • BACKSPACE • Input Clerk ID and press ENTER Invoice Prompt: • CANCEL •...
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Page 7: Cash Advance
Cash Advance Application page 7 Optional Validation Prompts: • is selected, press CANCEL to end transaction • Input 4-digits pre-printed above or below the card account number • Swipe, insert, or tap card and press ENTER • If prompted, press ENTER •... - Page 8 Cash Advance Application page 8 MANUAL SALE • If V-Code entry is bypassed, select • if V-Code is not present Select CASH ADVANCE • Input amount and press ENTER • • if V-Code is present but If prompted, select to confirm X READ cannot be read amount or...
- Page 9 Cash Advance Application page 9 MANUAL SALE NOTES: • Un-embossed card cannot be processed manually • It is recommended that all manual cash disbursements be processed through an account-number-verify- ing terminal by dipping the chip or swiping the magnetic stripe. Man- ually keying a cash disbursement transaction is not recommended as a best practice.
- Page 10 Cash Advance Application page 10 VOID • is selected, proceed to • next step Select VOID • • Select If prompted, input password and INV# ACCT# search transactions press ENTER • • Input Invoice # or last 4 digits Select to void last transaction of Account # and press to void a different transaction...
- Page 11 Cash Advance Application page 11 FORCE • If prompted, select SALE PHONE • Select FORCE • If prompted, imprint card and press • Input amount and press ENTER ENTER • • Input approval code and press If prompted, select to confirm amount or to cancel transaction ENTER...
- Page 12 Cash Advance Application page 12 REPRINT REPORTS • • Press Press REPRINT REPORTS • • Select Select from displayed reports or LAST press until option appears MORE • is selected: LAST • Select the desired report • The last receipt prints •...
- Page 13 Cash Advance Application page 13 SETTLEMENT • Select SETTLEMENT • If prompted, input password and press ENTER • Totals will display and/or print • Confirm totals and press ENTER • The Settlement processes and the Settlement Report prints...