Troubleshooting - Gardena 11000CLEAR Operator's Manual

6. TROUBLESHOOTING

DANGER! Risk of physical injury!
Injury when the product starts accidentally.
v Disconnect the product from the mains before
you troubleshoot the product.
To clean the suction base and the impeller [ Fig. T1 ]:
1. Only for Art. 9044: Unscrew the 5 Phillips screws
(10)
and remove the cover
2. Unscrew the 4 Phillips screws
Problem
Pump is running, but doesn't
deliver water
Error code 2
Error code 1
Error code 2
Error code 3
Error code 4
Pump does not start, or stops
suddenly during operation
Pump is running but the delivery
drops suddenly
Pump starts and stops several
times in succession
Pump does not start with activated
ß
sensor field
S1
NOTE: For any other malfunctions please contact the GARDENA service department.
Repairs must only be done by GARDENA service departments or specialist dealers approved
by GARDENA.
18
(9)
.
(6)
.
Possible Cause
Low water level and filled hose with
built-in non return valve.
Air cannot escape, because the
pressure line is closed. (Possible
kink in the pressure hose.)
Air in suction foot.
Suction opening is clogged.
Hose is clogged.
Impeller is blocked.
Water level below minimum water
level when put into operation.
Sensor is dirty.
Time is exceeded.
Thermal switch has turned the pump
off because of overheating.
Pumping without electricity.
RCD has triggered (residual current).
Suction opening is clogged.
Hose is clogged.
Returning water from the hose
Sensor field
times within a short time and the
pump is paused.
3. Pull the suction base
4. Clean suction base
does not become void as a result of this maintenance
work).
5. Clean the sealing surfaces carefully to avoid damage
and leakage.
6. Reassemble the suction base
A damaged seal must be replaced.
For safety reasons a damaged impeller can only be
exchanged by the GARDENA Service Centre.
ß
was activated several
S1
(7)
off the pump.
(7) (8)
and impeller (the warranty
(7) in reverse order.
Remedy
v Remove the check valve or empty
the hose manually
v Open the pressure line
(e. g. shut-off valve, delivery units).
v Wait for about 60 seconds until
the pump has vented; if necessary,
turn off and then on again.
v Clean the suction opening with
a water jet.
v Remove the clog from the hose.
v Clean the impeller.
v Submerge the pump deeper.
v Clean the sensor.
v Place the pump in water within the
countdown.
v Clean the suction opening. Observe
the max. media temperature (35 °C).
v Check fuses and electrical plug
connections.
v Disconnect the pump and contact
the GARDENA Service.
v Clean the suction opening with
a water jet.
v Remove the clog from the hose.
v Select the next higher switch-on
point and insert the non return valve.
v Wait for the break. Select the next
higher switch-on point and insert the
non return valve.