Troubleshooting; Section 15 Troubleshooting - Axis 5400+ User Manual

Section 15

Troubleshooting

LED Indicators
Indicator
Power
Network
Web Interface
Symptoms
The AXIS 5400+/AXIS 5600+ Web
interface cannot be accessed
from a Web browser.
AXIS 5400+ / AXIS 5600+ User's Manual
This section provides useful information to help you resolve difficulties
you might have with your AXIS 5400+/AXIS 5600+. Fault symptoms,
possible causes and remedial actions are provided within a quick
reference table.
Please visit the Axis Web site for latest troubleshooting tips, more support
and additional help through the FAQ database or to fill in and submit a
Support question.
Color/Behavior
Green
Not lit
Orange
Orange flashing
Not lit
Possible causes
The AXIS 5400+/AXIS 5600+ is
not connected properly.
Problem with your proxy server.
Other networking problems.
Troubleshooting
Explanation
OK
No power/Error
OK - network connected
Activity on network
No physical connection to the network
Remedial actions
1. Check Power and Network indicator.
2. Check that assignment of IP addresses
for the AXIS 5400+/AXIS 5600+ is cor-
rect.
3. To further check the IP addresses, run
the Ping command from another com-
puter as described in "IP address check"
at the end of this chapter. Follow the
appropriate recommendations.
Verify the proxy server settings in your
Web browser.
1. Verify that your network is accessible
through your network socket.
2. Verify that your network cable is func-
tional.
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