Axis 211W User Manual page 45

Poor quality snapshot images
Screen incorrectly configured on your
workstation.
Browser freezes
Safari or Firefox 1.4 (or later) can
sometimes freeze on a slow computer.
Problems uploading files
Limited space.
Missing images in uploads.
Overlay/Privacy mask is not displayed
Incorrect size or location of overlay or
privacy mask.
Motion Detection triggers unexpectedly
Changes in luminance.
For additional assistance, please contact your reseller or see the support pages on the Axis Website at
www.axis.com/techsup
AXIS 211W - Troubleshooting
In Display Properties, configure your screen to show at least 65000 colors, i.e. at least
16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.
Lower the image resolution.
There is only limited space available for the upload of your own files. Try deleting one
or more existing files, to free up space.
This can occur when trying to use a larger image buffer than is actually available. Try
lowering the frame rate or the upload period.
The overlay or privacy mask may have been positioned incorrectly or wrong resolution
was used while positioning. Refer to the online help for information on the limitations
when using image overlays and privacy masks.
Motion detection is based upon changes in luminance in the image. This means that if
there are sudden changes in the lighting, motion detection may be mistakenly trig-
gered. Lower the sensitivity setting to avoid problems with luminance.
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