Neptune Technology R900 User Manual
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Neptune Technology R900 User Manual

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Summary of Contents for Neptune Technology R900

  • Page 1 ® R900 Belt Clip Transceiver Users' Guide...
  • Page 3 ® R900 Belt Clip Transceiver Users' Guide...
  • Page 4 Neptune reserves the right to change the product specifications at any time without incurring any obligations. Trademarks Used in This Manual ARB and R900 are registered trademarks of Neptune Technology Group Inc. N_ SIGHT R900, R900 Belt Clip Transceiver, and MRX920 are trademarks of Neptune Technology Group Inc.
  • Page 5 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
  • Page 6 Gain maximal admissible de +1 dBi et impédance requise de 75 ohms. Type.(s) d'antenne approuvé ® Antenne de puits R900 , numéro de pièce 12527-XXX ® Antenne de puits à gain élevé R900 , référence 13586-XXX ® Antenne murale R900 , numéro d'article 13717-00 Fil monopôle, numéro d'article 12641-XXX...
  • Page 7 R900 ® Belt Clip Transceiver Users' Guide Neptune Technology Group Inc. Literature No. UM R900 BCT 11.2020 1600 Alabama Highway 229 R900 Belt Clip Transceiver Tallassee, AL 36078 Part No. 13719-001 Tel: (800) 633-8754 Fax: (334) 283-7293 Copyright © 2013-2020 Neptune Technology Group Inc.
  • Page 8 This page intentionally left blank.

  • Page 9: Table Of Contents

    Contents ® Chapter 1: Setting Up the R900 Belt Clip Transceiver ® R900 Belt Clip Transceiver Overview ® ® Nomad Handheld and R900 Unpacking and Inspecting Equipment ® R900 BCT Components Chapter 2: Using the R900 ® ® Understanding the R900 BCT Modes ®...
  • Page 10 PLUS Mode Example 1 Example 2 Manual Meter Readings Right Justify and Zero Fill Meter Readings ® Adjust the R900 / R900v2 / R900v3 Readings for EZ Route ® Enabling the R900 Adjustment Override Readings High / Low Limit Tests Meter Reading Field...
  • Page 11 PLUS Server Server Specifications R450™ DC or R450™ MC Backhauls Network (Ethernet) R450™ DCs or R450™ MCs Cellular (GPRS or CDMA) R450™ DCs or R450™ MCs ® R900 Gateway Backhauls ® R900 Gateway v4 Using Web Services Cellular Data Plans Glossary Index ®...
  • Page 12 Contents This page intentionally left blank ® R900 Belt Clip Transceiver Users' Guide...
  • Page 13 Figures Figure 1 – R900 ® BCT Meter Reading Cycle ® Figure 2 – R900 BCT Components ® Figure 3 – R900 BCT Status Screen ® Figure 4 – Neptune 360™ Mobile Main Screen ® Figure 5 – Neptune 360™ Mobile Menu Figure 6 –...
  • Page 14 Figures This page intentionally left blank. ® R900 Belt Clip Transceiver Users' Guide...
  • Page 15 Tables ® Figure 1 – R900 BCT Meter Reading Cycle ® Figure 2 – R900 BCT Components ® Figure 3 – R900 BCT Status Screen ® Figure 4 – Neptune 360™ Mobile Main Screen Figure 5 – Neptune ® 360™ Mobile Menu Figure 6 –...
  • Page 16 Tables This page intentionally left blank ® R900 Belt Clip Transceiver Users' Guide...

  • Page 17: Chapter 1: Setting Up The R900

    Bluetooth connection. The R900 BCT also receives and stores R900 readings to import into the billing system without the use of a handheld. The R900 BCT is software-defined so you can apply firmware updates to keep your R900 BCT current with new products introduced to the market.

  • Page 18: Unpacking And Inspecting Equipment

    The packing box absorbs shocks and protects the handheld during shipping. ® R900 BCT Components "R900® BCT Components" below shows the basic components of the R900 BCT. ® Figure 2  – R900 BCT Components R900 ® Belt Clip Transceiver Users' Guide...

  • Page 19: Chapter 2: Using The R900

    To cycle through available modes, press Mode. The Mode indicator flashes the color for the mode to enter. To enter and display the Mode, press Enter within two seconds after pressing Mode. If you do not press Enter in time, the R900 BCT stays in the previous mode. ®...

  • Page 20: Accessing The R900 ® Bct Status Screen

    ® Accessing the R900 BCT Status Screen First, set the R900 BCT to Normal Mode to access the R900 BCT Status screen. The following table explains how to access the status screen on the handheld. R900 ® Belt Clip Transceiver Users' Guide...

  • Page 21: Understanding The R900 Bct Led Operating Modes

    On-Battery 100% – 31% Green. On-Battery 30% – 16% Yellow. On-Battery 15% – 6% Red. On-Battery 5% – Critical Flashes red. Battery – Charging Flashes yellow. Mode Normal mode Green. Unattended mode Yellow. R900 ® Belt Clip Transceiver Users' Guide...
  • Page 22 Bluetooth and Power LED are solid red. Battery error Power LED flashes red and yellow. Cannot power on - battery too low Power LED flashes red three times. SD card error Mode LED is solid red. R900 ® Belt Clip Transceiver Users' Guide...

  • Page 23: Understanding The External Battery Charger Status

    R900 BCT through Bluetooth Complete these steps only if you are pairing the Nomad to the R900 BCT for the first time. 1. Power ON the R900 BCT and set to Normal Node, if not already set. See "Understanding the R900® BCT Modes" on page 3.

  • Page 24: Using The R900 ® Bct To Read A Route

    Chapter 2: Using the R900 ® Using the R900 BCT to Read a Route To begin reading a route using the R900 BCT, first load a route into the Nomad. See “Loading ® ® and Unloading Data for Handhelds” in the N_SIGHT R900 Online Help.

  • Page 25: R900® Bct Status Screen In Neptune ® 360™ Mobile

    Displays the version of the firmware on the R900 BCT. Battery Displays the available battery percentages. RF Mode Allows you to change the reading mode for the R900 BCT by clicking the drop- down selection list: Efficiency – reduced RF performance, has best battery life. Moderate – default RF performance.

  • Page 26: Figure 5 - Neptune 360™ Mobile Menu

    ® Figure 5  – Neptune 360™ Mobile Menu 3. Tap RECEIVER to display all compatible R900 Belt Clip Transceivers within connectivity range. Figure 6  – Available BCTs 4. Tap the ID for the transceiver you want to pair with.

  • Page 27: Displaying Transceiver Information

    1. On the Neptune 360 Mobile main menu, tap the transceiver ID at the bottom of the screen. Figure 7  – Transceiver ID Neptune 360 Mobile displays the following screen showing the transceiver details. Figure 8  – Paired Transceiver Details R900 ® Belt Clip Transceiver Users' Guide...

  • Page 28: Rf Performance Modes

    ® Chapter 2: Using the R900 RF Performance Modes You can change the Mode on the R900 BCT Status screen. The unit has three options for the RF performance during a reading: Efficiency – reduces RF performance, has best battery life.

  • Page 29: From The Route Screen

    BCT SD Card Functionality Any data that the R000 BCT reads and captures it stores on its internal SD card. The SD card also handles the firmware updates explained in the "R900® Belt Clip Transceiver Overview " on page 1. R900 ® Belt Clip Transceiver Users' Guide...

  • Page 30: Using The R900 ® Bct For Field Presentment And Field Service

    BCT for Field Presentment and Field Service ® In addition to meter reading, you can pair the R900 BCT with an Android™* or an Apple device and the associated NGO app utility. The R900 BCT can then perform data logging to acquire data on water usage for a particular meter. In addition, the utility's field personnel can use the NGO app's RF test functionality to test the MIU's transmission.

  • Page 31: Figure 11 - Tab Within N_Sight

    SD card and installs on the R900 BCT. To update the R900 BCT firmware with the USB cable, connect the R900 BCT to the PC and be in Mass Storage Mode. To update through the SD card, use an SD card reader to transfer the Firmware Update File to the SD card.

  • Page 32: How The Firmware Update Works

    How the Firmware Update Works The following explains how the firmware update works. Web Update – looks to the Neptune servers for an updated version of the R900 BCT firmware and downloads it to the database. Local File – allows you to import updated firmware from a thumb drive, network drive, or FTP site into the database.

  • Page 33: Appendix A: N_Sight

    1,234,560 cu. ft. 12,345,600 cu. ft. Four-digit meter reading 1234 1234 1234 Six-digit meter reading (the sixth digit in a 123455 123455 123455 six-digit meter reading is rounded down to five or zero) ® R900 Belt Clip Transceiver Users' Guide...

  • Page 34: Meter Readings

    Assume all customers are billed by 100-cubic-feet increments. All meters are four-digit remotes. Using the same figures as in Table 7 on the previous page, refer to Table 8 on the facing page for the required multipliers. R900 ® Belt Clip Transceiver Users' Guide...

  • Page 35: Proread™ (Arb Vi) Registers

    Example: 1234-0 Likewise, a six-digit hard-wired version can be programmed to read: 1. Six digits  = 123455 2. Five digits = 12345 3. Four digits = 1234 4. Three digits = 123 R900 ® Belt Clip Transceiver Users' Guide...

  • Page 36: E-Coder ® (Arb ® Vii) Electronic Digital Register

    Figure 13  – Nine-Digit LCD Display First four digits Typical billing digits. Reading units. Fifth and Sixth reading digits Last three digits Testing units used for meter testing. The following sections describe the two modes of the E-CODER. R900 ® Belt Clip Transceiver Users' Guide...

  • Page 37: E-Coderbasic Mode

    Example 2 E-CODER (ARB VII) Odometer-Gallon dial for residential meters, ⅝ inch through 1 inch. Digit position six = 10-gallon position. Digit position seven = one-gallon position. This reading = 1,234,567 gallons (1,234,567.89 gallons). R900 ® Belt Clip Transceiver Users' Guide...

  • Page 38: E-Coder Plus Mode

    The N_SIGHT software database (see the previous note) displays. ® E-CODER PLUS Mode The E-CoderPLUS Mode applies when an E-CODER is connected to an R900 v2. Example 1 E-CODER Odometer-Cubic Foot dial for residential meters, ⅝ inch through 1 inch: Digit position six = one-cubic foot position.

  • Page 39: Manual Meter Readings

    Manually entered meter readings are not restricted to the same digit rules as the remote meter readings. For consistency, Neptune prefers that meter readers enter manual readings in the same format that automatic reads appear for a given meter. This is especially important R900 ® Belt Clip Transceiver Users' Guide...

  • Page 40: Right Justify And Zero Fill Meter Readings

    Right-justify enabled: 0000001527 If a meter reading contains an error, the system does not right-justify or zero-fill adjustments. Treat these readings as rejects or re-reads or estimated by the CIS utility billing system vendor. R900 ® Belt Clip Transceiver Users' Guide...

  • Page 41: Adjust The R900 ® / R900V2 / R900V3 Readings For Ez Route

    This option reads only the first set of digits depending on the number of dials set in the Import file. When this option is selected, the Adjust Dials option appears. This option allows you to set the number of dials. This option is only available if you check the box for Adjust R900 Readings Examples: If the number of dials is set to four, then the system reads and returns the reading for the first four digits.

  • Page 42: Enabling The R900 Adjustment

    Readings to enable the setup option. Figure 14  – Initial Setup Values Dialog The Adjust R900 Readings option only appears when EZRoute is selected for Import Type. The option reads only the first set of digits depending on the number of dials set in the import file.

  • Page 43: Override Readings

    The Adjust Dials check box appears on the Initial Setup Value dialog. Figure 15  – Adjust Dials Check Box The Adjust Dials value is used as the default for all R900 records, if the number of dials is not set for accounts in the import file.

  • Page 44: Meter Reading Field

    If the meter odometer reads 001234, the meter reader (depending on the value in the Number of Dials field and the utility instructions) can enter any of these valid reads: 001234 – 1 00123 – 12 0012 – 123 001 – 234 R900 ® Belt Clip Transceiver Users' Guide...

  • Page 45: High And Low Limit Fields

    Limit field. Limit field. If the Number of Dials field contains incorrect data, the handheld attempts, but does not complete, the high / low test for that account. The meter reader receives a warning. R900 ® Belt Clip Transceiver Users' Guide...
  • Page 46 ® Appendix A: N_SIGHT Meter Reading and Override This page intentionally left blank. R900 ® Belt Clip Transceiver Users' Guide...

  • Page 47: Appendix B: N_Sight ® Record Types, Codes, And Configurations

    ERT Detail: Belongs to the reading it follows. Read Codes Types Appendix B aboveis intended for the N_SIGHT file format only. Table 13  – Read Code Types Read Code Description Admin Hi Fail. Admin Low Fail. ® R900 Belt Clip Transceiver Users' Guide...
  • Page 48 Keyed Negative Usage. Keyed Read. Keyed Verified. Keyed Zero Consumption. Radio Alpha Characters (:::::). Radio High Reading. Radio Inactive. Radio Low Reading. Radio Negative Consumption. Radio Read. Radio Tamper. Radio Verified. Radio Zero Consumption. R900 ® Belt Clip Transceiver Users' Guide...

  • Page 49: Meter Type, Read Type Configurations

    Table 16  – Compound Meters Read Type Meter Type Indicates WATH 0011 Keyed. WATL 0011 Keyed. Meter Types cannot be shared with multiple Read Types, unless it involves the high and low sides of a compound meter. R900 ® Belt Clip Transceiver Users' Guide...
  • Page 50 ® Appendix B: N_SIGHT Record Types, Codes, and Configurations This page intentionally left blank. R900 ® Belt Clip Transceiver Users' Guide...

  • Page 51: Appendix C: N_Sight ® Plus Required Forms

    This appendix provides information about the Sample Fixed Network Questionnaire and ® Propagation Analysis Request Form necessary for N_SIGHT PLUS. Fixed Network Questionnaire You must complete the Fixed Network Questionnaire before implementing an AMI system. Figure 16  – Sample Fixed Network Questionnaire ® R900 Belt Clip Transceiver Users' Guide...

  • Page 52: Propagation Analysis

    The Propagation Analysis Request Form, electronic list of services, suggested antenna location details, and environmental factors are required to evaluate the utility account area to ® determine the extent of R450™ or R900 system coverage. Following is a Sample Propagation Analysis Request Form Neptune uses to conduct the propagation study.

  • Page 53: Appendix D: Fixed Network System - It Requirements

    Purchase cellular data plans using approved supported providers. Set up and support billing and mobile meter reading workstations for the N_SIGHT host software installation. Be sure to have an FTP server, which is required for R900 Gateway v1-v3 systems. Secure FTP is not supported. ®...

  • Page 54: Server, Firewall, And Network

    Default SMTP port TCP 25 is required The server must have a static IP address (internal/public-external) and DNS for R450 DCs, R450 MCs, and R900 Gateways. Public-External IP/DNS is required for cellular; can also be needed for other third-party application connectivity.

  • Page 55: N_Sight ® Plus Server

    RDP – Support access to server and Ethernet for R450 DCs and R450 MCs TCP 20/21 FTP – Support access to server (for example: upgrades and maintenance) UDP 123 NTP – R450 DCs and R450 MCs to access server or public NTP R900 ® Belt Clip Transceiver Users' Guide...

  • Page 56: R450™ Dc Or R450™ Mc Backhauls

    An external IP address is required for the database. R450 DCs and R450 MCs can connect to the external address through a DMZ. The external address can use NAT (network address translation) to point to the internal address. R900 ® Belt Clip Transceiver Users' Guide...

  • Page 57: Cellular (Gprs Or Cdma) R450™ Dcs Or R450™ Mcs

    Regardless, a list of static IP addresses must be made available prior to R450 DCs or R450 MCs configuration and activation. R900 ® Belt Clip Transceiver Users' Guide...

  • Page 58: R900 ® Gateway Backhauls

    R900 Gateway Backhauls R900 Gateway ports are the same for Ethernet or cellular. However, ports must be opened in external firewalls for cellular to connect with server. Internal firewalls can also be challenging for Ethernet when multiple networks are connected. It is important to verify all firewall ports are set between R900 Gateway and server.

  • Page 59: Cellular Data Plans

    Some carrier plans include pooling multiple cellular devices into one large bucket of data, so make sure bucket equals the number of R900 Gateway multiplied by 4-GB. The carrier could require a SIM card or the IMEI, ESN, or MEID from the cellular modem to add to the account and provision.
  • Page 60 Appendix D: Fixed Network System - IT Requirements This page intentionally left blank. ® R900 Belt Clip TransceiverUsers' Guide...

  • Page 61: Glossary

    Automated or Automatic Meter Reading. ® Automatic Reading and Billing. Belt Clip Transceiver. Central Configuration Manager. Customer Information System. Meter Interface Unit. ® R900 Belt Clip Transceiver Users' Guide...
  • Page 62 ® ® Trimble Nomad Handheld device you use for keyed entry, probed, and walk-by RF data collection. The handheld pairs with Neptune’s R900® Belt Clip Transceiver for RF-activated data logging and off cycle reading. Virtual Private Network. ® R900 Belt Clip Transceiver Users' Guide...

  • Page 63: Index

    33 Android™, paired with R900 BCT 14 read type 33 antenna, correct direction 8 app, NGO 14 ® apple device, paired with R900 BCT 14 damage, inspecting for 2 data ® reading 18 ® logging, with R900 BCT 14...
  • Page 64 ® N_SIGHT R900 LEDs host software 15 explained 5 status screen 8-9 mode 5 utilities tab 15 power 5 NGO app 14 ® Nomad, pairing with R900 BCT 7 manual meter review 28 ® R900 Belt Clip Transceiver Users' Guide...
  • Page 65 Index ® Nomad , pairing with 7 overview 1 odometer 19 operation, pair bluetooth 7 ® modes 3 overview, R900 read route 8 BCT 1 SD card 13 status screen 8 ® USB transfer cable 16 pair, R900 BCT 7 ®...
  • Page 66 Index RF test, functionality 14 RF test, mode 12 ® ® time, synchronize R900 BCT and Nomad route mode 23 transfer readings to handheld 1 routers 38 unattended mode 4 SD card update, firmware 16 error 6 USB mass storage 4...
  • Page 68 ® UG R900 Belt Clip Transceiver Part No. 13719-001 © Copyright 2006-2020, Neptune Technology Group Inc. Neptune is a registered trademark of...

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