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• Any parts replaced by Dyson or its service agents will
become the property of Dyson Appliances (Aust.) Pty
Limited or Dyson New Zealand Limited (NZ).
• The repair or replacement of your Dyson light under
guarantee will not extend the period of guarantee,
subject to your statutory rights and remedies as
a consumer.
• The Dyson guarantee provides benefits which are
additional to and do not affect your statutory rights as
a consumer.
• Whether or not your Dyson guarantee applies, you
may have statutory rights and remedies available to
you as a consumer. If you are in any doubt as to what
is covered by your Dyson guarantee, please call the
Dyson Helpline.
AUSTRALIAN CONSUMER LAW
In addition to your rights under the Dyson guarantee,
we also provide the following statement as required by
the Australian Consumer Law: In Australia, your Dyson
appliance comes with statutory guarantees that cannot
be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have
your Dyson appliance repaired or replaced if it fails to be
of acceptable quality and the failure does not amount to
a major failure.
NEW ZEALAND CONSUMER LAW
Under the New Zealand Consumer Guarantees Act 1993,
if the product is not of acceptable quality but that defect
is not substantial, Dyson may choose whether to repair or
replace the product. If a repair will be difficult, Dyson may
instead provide you with a refund. If a product's defect
is substantial or cannot be fixed, you can ask for either a
refund, replacement product, or compensation for any
reduction in that product's value. You are also entitled to
compensation for any other reasonably foreseeable loss
caused by that substantial defect.
IMPORTANT DATA
PROTECTION INFORMATION
You will need to provide us with basic contact information
when you register your Dyson Product or the Dyson
Link app;
WHEN REGISTERING VIA THE
DYSON LINK APP
You will need to provide us with basic contact information
to register the Dyson Link app; this enables us to securely
link your product to your instance of the app.
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