RFT Help Alert Quick Reference

Help Alert Fob
The HELP ALERT
users to call for assistance and to be located within their facility.
The device is designed to appear as a normal key fob, and a press
of the thumb button sends a silent wireless signal to the HELP
ALERT software and then silently provides location information to
the HELP ALERT system so security staff can track the user's
location if it changes. Upon activation, it can vibrate to provide
tactile feedback to the user and a bright LED flashes until cleared.
For a device configured with the optional Mass Notification feature,
a secondary set of squeeze buttons provide a Mass Notification
alarm that can alert all staff to security situations.
For FCC Compliance and product warnings/cautions, refer to your Software Administrator Guide.
®
Fob is a small wireless transmitter that enables

How do I request help?

1. Hold the front (Help Request) button for at least
one second.
2. The device will vibrate briefly and the LED will
flash red for 10 seconds at a time until the alarm
is cleared.
3. When a responder acknowledges the request,
the LED will flash green
How do I start a high priority / mass notification
request?
1. Firmly press and hold the two side buttons until
the device vibrates (~ 2 seconds).
2. The LED will flash blue
until the alarm is cleared. NOTE: All devices in
the system will go into the alarm state as well.
3. When a responder acknowledges the request,
the LED will flash green
NOTE: The radio frequency (RF)
characteristics of certain building materials
may interfere or block the device's signal.
for 10 seconds at a time.
for 10 seconds at a time
for 10 seconds at a time