Warranty - Alert-it Companion mini Quick Start Manual

Opening Unit in Situ
If the unit has been mounted to a flat surface using screws, remove the top by
sliding the tip of a flat-headed screwdriver under the lip closest to the USB
connector and twisting. See figures 7 & 8.
Figure 7.

Warranty

For 3 years from the date of purchase of the initial equipment, Alert-iT will offer
you;
• Access to support between the hours of 9.00am and 5.00pm each week-
day (excluding Public Holidays) via the telephone helpline for the purpos-
es of fault diagnosis and the provision of advice.
• Repair (or if this is not possible-replacement) of faulty equipment free of
charge, however, the equipment must be returned to Alert-iT at your
own expense.
• After inspection by Alert-iT engineers, any equipment that is deemed to
have been damaged, rather than failing due to a technical fault will only
be repaired after you have agreed to being invoiced for the cost of
repairs and delivery.
• This agreement will terminate 3 years after the initial date of purchase,
regardless of any new equipment being issued in the interim period.
Please note that liquid ingress voids warranty.
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Figure 8.