Troubleshooting; Common Problems And Solutions - Asus WL-500b User Manual

Appendix -Troubleshooting

Troubleshooting

The ASUS Wireless Router is designed to be very easy to install and operate.
However, if you experience difficulties, use the information in this chapter
to help diagnose and solve problems. If you cannot resolve a problem, contact
Technical Support, as listed on the front of this manual.

Common Problems and Solutions

Problem
ASUS Wireless Router does not power up:
Solution
• Check for faulty the ASUS Wireless Router power supply by measuring
the output voltage with an electrical test meter.
• Check failed AC supply (power outlet)
Problem
Cannot communicate with the ASUS Wireless Router through a wired
network connection.
Solution
• Verify network configuration by ensuring that there are no duplicate IP
addresses. Power down the device in question and ping the assigned IP
address of the device. Ensure no other device responds to that address.
• Check that the cables used have proper pin outs and connectors or use
another LAN cable.
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