Art Tube PAC User Manual page 17

W W A A R R R R A A N N T T Y Y A A N N D D S S E E R R V V I I C C E E I I N N F F O O R R M M A A T T I I O O N N
L L i i m m i i t t e e d d W W a a r r r r a a n n t t y y
Warranty service for this unit will be provided by Applied Research and Technology,
Inc. in accordance with the following warranty statement.
Applied Research and Technology, Inc. (A R T) warrants to the original purchaser
that this product is free from defects in workmanship and materials for a period of
o o n n e e y y e e a a r r from the date of purchase. A R T will, without charge, repair or replace,
at its option, defective product or component parts upon prepaid delivery to the
factory service department or an authorized service center, accompanied by proof
of purchase date in the form of a valid sales receipt.
EXCLUSIONS: This warranty does not apply in the event of misuse or abuse of the
product or as a result of unauthorized alterations or repairs. This warranty is void
if the serial number is altered, defaced or removed.
A R T reserves the right to make changes in design and make additions or improve-
ments upon this product without any obligation to install the same on products pre-
viously manufactured.
A R T should not be liable for any consequential damages, including without limi-
tation damages resulting from the loss of use. Some states do not allow limitation
of incidental or consequential damages, so the above limitation or exclusion may
not apply to you. This warranty gives you specific rights and you may also have
other rights which vary from state to state.
For products purchased outside the United States, service will be provided by an
authorized distributor of Applied Research and Technology, Inc. products.
S S E E R R V V I I C C E E
The following information is provided in the unlikely event that your unit requires
service. Use this procedure to return units in the United States only. For service out-
side the United States, please contact your authorized A R T distributor.
1) Be sure the unit is the cause of the problem. Check to make sure the unit has
power supplied, all cables are connected correctly, and the cables themselves are
in working condition.
2) If you find the unit to be at fault, write down a description of the problem, includ-
ing how and when the problem occurs.
3) Call the factory for a Return Authorization (RA) number.
4) Pack the unit in its original carton or reasonable substitute. The packing box is
not recommended for a shipping carton. Put the packaged unit in another box for
shipping. Print the RA number clearly under the address.
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