Technical Support - Archos ARCFlash User Manual

7 Technical Support

Only the unit is under warranty and not the accessories
For technical specifications, please see the full manual on CD-ROM.
If technical support determines that your product needs to be returned, please contact the place of purchase to have your product repaired or
replaced (depending on problem type).
There is an FAQ – Frequently Asked Questions section at the ARCHOS Website www.archos.com that can help answer many of your
questions.
If you need technical help, you may contact ARCHOS directly in your own language via these phone numbers. For other countries, please use
e-mail technical support.
Telephone Support:
949-609-1400 (USA, Canada)
01 70 20 00 30 (France)
0207-949-0115 (UK)
069-6698-4714 (Germany)
E-mail Support:
technical-support@archos.com (United States and Canada customers) English
support-technique@archos.com (Europe and rest of the planet) English and French
support.de@archos.com (German)
To respond to your e-mails efficiently, when sending one, please indicate the product name and question type in the Subject of the e-mail.
For example:
To: technical-support@archos.com
Subject: Jukebox Multimedia 120 – USB connection to Macintosh
United States & Canada
ARCHOS Technology
3, Goodyear – Unit A
Irvine, CA 92618
USA
Phone: 1 949-609-1400
Fax:
United Kingdom
ARCHOS (UK) Limited
Regus House
Windmill Hill Business Park
Whitehill Way - Swindon
Wiltshire SN5 6QR (UK)
Phone: +44 (0) 1793 44 15 10
Fax:
09-1745-6224 (Spain)
02-4827-1143 (Italy)
02-050-405-10 (Netherlands)
Worldwide Offices
1 949-609-1414
+44 (0) 1793 44 16 10
WWW.ARCHOS.COM
Europe & Asia
ARCHOS S.A.
12, rue Ampère
91430 Igny
France
Phone: +33 (0) 169 33 169 0
Fax: +33 (0) 169 33 169 9
Germany
ARCHOS Deutschland GmbH
Bredelaerstrasse 63
40474 Düsseldorf
Germany
Tel: +49 211 1520 384
Fax: +49 211 1520 349
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