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TROUBLESHOOTING
The RED LED is ON
sporadically or permanently.
The sensor does not react,
but a calibration can be
launched.
The ORANGE LED is on
permanently.
The ORANGE LED flashes
quickly.
The ORANGE LED flashes 1x
every 3 seconds.
1
The ORANGE LED flashes 2x
every 3 seconds.
2
The ORANGE LED flashes 4x
every 3 seconds.
4
The ORANGE LED flashes 5x
every 3 seconds.
5
BEA, INC. INSTALLATION/SERVICE COMPLIANCE EXPECTATIONS
BEA, Inc., the sensor manufacturer, cannot be held responsible for incorrect installations or inappropriate adjustments of the sensor/device; therefore,
BEA, Inc. does not guarantee any use of the sensor outside of its intended purpose.
BEA, Inc. strongly recommends that installation and service technicians be AAADM-certifi ed for pedestrian doors, IDA-certifi ed for doors/gates, and
factory-trained for the type of door/gate system.
Installers and service personnel are responsible for executing a risk assessment following each installation/service performed, ensuring that the sensor
system installation is compliant with local, national, and international regulations, codes, and standards.
Once installation or service work is complete, a safety inspection of the door/gate shall be performed per the door/gate manufacturer recommendations
and/or per AAADM/ANSI/DASMA guidelines (where applicable) for best industry practices. Safety inspections must be performed during each service
call – examples of these safety inspections can be found on an AAADM safety information label (e.g. ANSI/DASMA 102, ANSI/DASMA 107).
Verify that all appropriate industry signage and warning labels are in place.
General Tech Questions: techservices-us@beasensors.com | Tech Docs: www.BEAsensors.com
Page 4 of 4
Bad calibration.
Bad adjustment of the uncovered
zone.
The sensor is disturbed by external
light sources or another sensor.
The monitoring is activated, but the
monitoring input is not powered.
The monitoring mode is incorrect.
The sensor encounters a memory
problem.
DIP switch setting awaiting
confirmation.
The sensor signals an
internal fault.
Power supply is out spec range
(12 – 24 VAC/VDC -5% / +10%).
The sensor does not receive enough
IR-energy.
Calibration error.
Tech Support & Customer Service: 1-800-523-2462
Launch a calibration.
Check if the DIP 4 is in correct position.
Launch a calibration.
Select a different frequency for each
module (DIP 2).
Launch a calibration.
Check wiring.
• Door control with monitoring:
Connect purple and purple/yellow
wires to monitoring output of door
control.
• Door control without monitoring:
Set DIP switch 4 to OFF.
Change position of DIP 4.
Replace sensor.
Confirm the DIP switch setting with a
long push on the push button.
Cycle power supply.
If orange LED flashes again, replace
sensor.
Check power supply.
Reduce the cable length or change
cable.
Launch a new calibration.
Step out of the detection field.
Change angle of spots.
Switch off background (DIP 1: ON).
Check mounting height.
Change position of setup adjustment
screw.
Launch a new calibration.
Switch off background (DIP 1: ON).
75.5390.02 SMART FOCUS 20191002
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