Voice Mail - AMX CSG-500 Operation/Reference Manual

Conference Room Options (Continued)
Conference
Room Options
Play hold music
for first caller
Enable caller
menu
Announce callers
Quiet Mode
Wait for Marked
User
Set Marked User

Voice Mail

Voice mail is an available option for every extension in CSG. The relationship between the extension and
the voice mail is established in the User Extension section of the user interface. That section covers only
the relationship between the extension and the voice mail, but it does not identify the parameters of the
voice mail service itself. You can access the Voice Mail Configuration page by clicking the Telephony
tab, then selecting Voicemail | Main. FIG. 19 displays the Voice Mail Configuration page.
CSG SIP Communications Gateway
This option enables you to indicate whether you want music to
play for the first caller entering the conference until another caller
joins.
This option enables you to indicate whether you want callers to be
able to access the Conference Bridge Menu by accessing the
asterisk (*) key.
This option enables you to indicate whether you want all new
callers to be identified when they arrive to the conference.
You may choose this feature for a conference bridge because it
enables all users on the bridge to have listen-only access to the
conference. Establishing two access points, with one group of
people using the main extension while the other remains in quiet
mode, allows a controlled environment in which one group can
deliver information while the second group listens.
This is a "Big Brother" feature that keeps all participants in quiet
mode until a certain participant, using a unique extension, arrives.
Only after the marked user arrives is the audio activated so that
all of the participants can speak to each other.
This option works in conjunction with the Wait for Marked User
feature. Checking Set Marked User makes the individual arriving
from this extension the Marked User. If the CEO of the company
does not want anyone chatting in the conference bridge until he
or she arrives, this option is set to keep everything quiet.
Configuration
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