Air Filter Cleaning; Malfunction Diagnosis; Troubleshooting Tips - Zero Breeze MARK 2 Series User Manual

AIR FILTER CLEANING

Care and Cleaning
•Always unplug the unit before cleaning or servicing.
•DO NOT use flammable liquids or chemicals to clean the unit.
•DO NOT wash the unit under running water. Doing so causes electrical danger.
•DO NOT operate the machine if the power supply was damaged during cleaning. A damaged power cord must be
replaced with a new cord from the manufacturer.
•Always clean the unit using a damp, lint-free cloth and mild detergent. Dry the unit with a dry, lint-free cloth.
•Drain the unit's water collection tray by tilting the machine backwards.
•After draining the water run the unit on FAN mode for 12 hours in a warm room to dry it and prevent mold.
•Turn off the unit and unplug it.
•Clean the air filter . Always reinstall the clean, dry filter before storing.
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MALFUNCTION DIAGNOSIS

Trouble Shooting Tips
Symptom Possible Cause
E0 Error Code. Communication failure between driver
board and control board.
E1 Error Code Temperature sensor error.
The air conditioner doesn't work at
COOL or STRONG mode.
The air filter is blocked
with dust or animal hair.
Exhaust hose is not
connected or is blocked.
The unit is low on refrigerant.
Unit does not cool well
The windows and doors in the
room are open.
The room area is too large.
There are heat sources inside
the room.
The floor is not level.
The unit is noisy The air filter is blocked with
and vibrates too dust or animal hair.
much
The unit makes a gurgling This sound is caused by the flow of
sound refrigerant inside the unit.
Unit stops frequently The exhaust hose is blocked,
extended or otherwise restricted.
Solution
Contact the consumer service.
Contact the consumer service.
Set the working mode to COOL or STRONG mode.
Turn off the unit and clean the filter according
to instructions.
Turn off the unit, disconnect the hose, check for
blockage and reconnect the hose.
Contact the consumer service.
Make sure all windows and doors are closed.
Double-check the cooling area.
Remove the heat sources if possible.
Place the unit on a flat, level surface.
Turn off the unit and clean the filter according to
instructions.
This is normal.
Remove the exhaust hose to see if the unit
continues to operate. If yes, shorten the extension,
reduce the number of bends or eliminate restriction.
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