LG LW1517IVSM Owner's Manual page 25

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Problem
Water drips
indoors.
Water collects in
base pan.
Air conditioner
turns on and off
rapidly.
Noise when unit is
cooling.
Remote sensing
deactivating
prematurely.
Room too cold.
Can't connect the
LG ThinQ App. to
the air conditioner.
The air conditioner
is not connecting
to the Wi-Fi.
NOTE
● You can refer to the Energy Star program in detail at www.energystar.gov.
● If you see "CH" in the display, please call 1-888-LG-CANADA(542 2623).
Possible Cause
The air conditioner is not tilted to
the outside.
Moisture removed from air and
drains into base pan.
Dirty air filter - air restricted.
Outside temperature extremely
hot.
Air movement sound.
Window vibration - poor
installation.
Remote control not located
within range.
Remote control signal
obstructed.
Set temperature too low.
Air conditioner is turned off.
Wireless router is turned off.
The Wi-Fi router is too far from
the air conditioner.
You do not have permission
to use the router or it is
incompatible.
TROUBLESHOOTING
Solutions
For proper water disposal, make
sure the air conditioner slants
slightly from the cabinet front to the
rear.
This is normal for a short period in
areas with little humidity; normal for
a longer period in very humid areas.
Clean air filter.
Refer to installation instructions or
check with installer.
This is normal. If too loud, set to
lower FAN setting.
Refer to installation instructions or
check with installer.
Place remote control within 20 feet
& 120° radius of the front of the
unit.
Remove obstruction.
Increase set temperature.
Turn the air conditioner on.
Turn the router on.
Move the router closer to the air
conditioner or purchase and install
a Wi-Fi repeater (signal booster).
Make sure you are selecting the
correct wireless router from the list.
The router must be set to 2.4 GHz.
25
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