Troubleshooting - Toto SW3056AT40 Instruction Manual

Troubleshooting

First, try the actions described on pages 66 - 72.
If the problem persists, consult the installer, seller or TOTO customer service (see
contact information on the back cover).
Please check rst
■
s I h t
Switch it to "ON" with the remote control.
(Page 19 Step
Is the Power LED lit?
■ Is the "Power" LED on the main display ashing?
The main unit is not mounted properly.
Mount them correctly again. (Pages 38, 39)
■ Is the power plug inserted?
Check whether there is a power outage.
■ While the LED is lit, energy saver
Is the Energy saver
toilet seat temperature may be reduced or the heater may be
LED lit?
turned off.
■ Does the display screen on the
back of the remote show "
Is the remote control
Replace the batteries. (Pages 18, 62)
working?
■ Is the remote control transmitter or
the remote control receiver blocked?
Remove obstructions, dirt, water
droplets or any other blockages.
Remote control
transmitter
66
CAUTION
If a water leak
occurs, close the
shutoff valve.
Shutoff
valve
e P " o w r e O / N O F " F s e t t n i g " O F F ? "
2
-2)
is in operation, so the
(Page 30)
"?
Remote control
receiver
Rear Cleansing, Front Cleansing and Wand
Trouble
The wand
(or cleansing water)
does not come out
<Power>
The wand extends
but the cleansing
water does not
come out /
The cleansing water
The remote control
pressure is weak
batteries
uses
to operate.
The cleansing water
is cold
Stops in the middle
of use
Water comes out
unexpectedly from
the wand
Please check
● When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up rst.
● Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is
stopped for safety purposes.)
Stand up from the seat and then use again.
● If the water supply pressure drops signi cantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.
Unplug the power plug and wait about 10 seconds before inserting it again.
If the same symptom reappears. There may be a malfunction. Consult
with TOTO customer service (see contact information on the back cover).
● The seat switch will not turn on unless you sit on the seat properly.
Sit back on the toilet seat.
● Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
● Are you pressing "Wand CLEAN" button on?
When you press "Wand CLEAN" button, "EWATER+" comes out from the
vicinity of the wand to clean the wand.
To clean the wand with it extended, perform "Wand cleaning".
● Has a water failure occurred?
Press "Stopping" button on the remote control and wait until water
service is restored.
● Is the shutoff valve closed?
● Is the water lter drain valve clogged with foreign matter?
Clean the filter.
● Is the water pressure set to a low level?
● Is the warm water temperature set to "OFF" or a low level?
● When the temperature of the water supply or the bathroom is low, the water
temperature may be low when rst sprayed.
● "Rear cleansing", "rear soft cleansing" , "front cleansing" and "wide front cleansing"
stop automatically after about 5 minutes of continuous use.
● Does the seat switch have dif culty detecting?
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
on the seat, the seating switch may temporarily stop detecting your
presence.
● When you sit on the toilet seat, water comes out for several seconds while
water is warmed up.
● Has the CLEAN indicator lit up in a cycle?
"Auto wand CLEAN" starts and the wand is cleaned.
Ref.
Page
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11
Covers
11
37
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19
41
21
28
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11
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24
67