SanDisk iXpand User Manual
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SanDisk iXpand User Manual

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USER GUIDE
iXpand™ Flash Drive
Western Digital Technologies, Inc.
951 SanDisk Drive, Milpitas, CA 95035
Western Digital Technologies, Inc. is the seller of record and
licensee in the Americas of SanDisk® products.
©2018 Western Digital Corporation and its affiliates. All rights reserved

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Summary of Contents for SanDisk iXpand

  • Page 1 Flash Drive Western Digital Technologies, Inc. 951 SanDisk Drive, Milpitas, CA 95035 Western Digital Technologies, Inc. is the seller of record and licensee in the Americas of SanDisk® products. ©2018 Western Digital Corporation and its affiliates. All rights reserved...
  • Page 2 Introduction Getting Started • Overview • Connecting to iPhone or iPad Applications • App Overview • Taking Photos and Videos • Backup and Restore Files • Backup Social Media Accounts • Backup and Restore Contacts • File Management • Photo •...

  • Page 3: Instructional Icons

    Instructional Icons Warning Information Quick Tip 11/27/18...
  • Page 4 Free up Space Fast!  Free up space on your iPhone or iPad quickly and easily with the iXpand. Simply plug in the Lightning connector and you can easily move photos, videos and other files off your device and onto the drive.
  • Page 5 Automatic Photo Backup  Set up the iXpand Drive mobile app to automatically back up your iPhone or iPad camera roll anytime the drive is connected. No need to manually select which photos to back up. Every time you plug it in, it does the work for you.

  • Page 6: Specifications

     Available from the App Store, the TopReel app enables you to watch even more video formats on your iXpand Drive. TopReel is optimized for powerful streaming options including subtitles, an elegant interface and super-smooth playback––a beautiful compliment to your iXpand Drive.

  • Page 7: Getting Started

    Getting Started Connecting to iPhone or iPad Physical connection Connect the iXpand Drive into your iPhone or iPad as shown in the figure below.
  • Page 8 Installing the app When you’ve connected the iXpand to your iPhone or iPad, you’ll be prompted to install the companion iXpand Drive app. 1. On the screen, select “App Store”. 2. Install the “iXpand Drive” app from the App Store.

  • Page 9: App Overview

    Applications App overview iXpand Drive app is the companion to your iXpand Drive. It has a very simple Home screen, yet allows you to quickly access main tasks in the app or delve deeper into more features through a set of quick action cards. These cards allow you to do different tasks from the home screen.
  • Page 10 To access the quick action cards, press on the current one, or swipe through (left to right). There are three possible actions you can take on the quick action cards. To dismiss a card, swipe up on the card. To reset all the cards, swipe down and select that option. To get the last card deleted, swipe down and choose that option.

  • Page 11: Taking Photos And Videos

    Drive. Taking Photos and Videos Using the iXpand Drive App to take Photos and Videos will save the Photos or Videos directly on to your Drive and save space on your iPhone or iPad.
  • Page 12 2. Snap a Photo. Your Photo(s) will be stored directly onto the iXpand. 3. Take a Video. Your Video(s) will be stored directly onto the iXpand.

  • Page 13: Backup And Restore Files

    1. Back up & Restore Photo Library to the iXpand Drive 2. Back up your photos from Social Media to the iXpand Drive 3. Back up & Restore Contacts to the iXpand Drive...
  • Page 14 Backing Up or Restore your Camera Library You can back up your camera library to the iXpand Drive by setting up auto-back up or manually back up as needed. Turn on Automatic backup by sliding the switch. This option will also appear during the initial set up screens shown when you first connect your Drive.
  • Page 15 Drive. Note: A pop-up will appear if the initial camera Back up was unsuccessful. You can change this by going into the iPhone settings screen and enabling the iXpand Drive to access the iPhone photos.
  • Page 16 Restoring Photos to your Camera Library The iXpand Drive can be used to copy photos to a new iPhone. To Restore Photos from the iXpand Drive to an iPhone or iPad, choose the Restore option. This will copy the photos from the selected Source Folder to the camera roll on the iPhone or iPad.
  • Page 17 The iXpand Drive can be used to back up your photos uploaded to popular social media sites such as Facebook and Instagram. To backup these photos: 1. Connect the iXpand Drive to your iPhone or iPad, and open the iXpand Drive App. 2. Choose the Backup and Restore selection from the home screen.
  • Page 18 5. The iXpand Drive App will find all the photos stored on the social media account and ask to back them up. 6. Once you have connected a social media account, you can easily back it up by clicking the “Back Up” icon as shown in the figure below.
  • Page 19 Backup and Restore Contacts Create a backup contact file and restore it when needed. This is particularly valuable when moving to a new iPhone or iPad. Backup Select Backup and Restore > Backup and Restore Contacts/Calendar > Back up Select the contacts to back up by clicking the dot next to it Select Archive contacts at the bottom of the screen Restore Select Backup and Restore >...
  • Page 20 Select the contact file to restore Select Restore at the bottom of the screen Contacts with the same name will be duplicated when the restore option is selected...

  • Page 21: File Management

    File Management Use your iXpand Drive and iXpand Drive app to transfer and manage files between your iPhone, iPad, PC and Mac computer. Copy files from your iPhone or iPad 1. Connect the iXpand Flash Drive to your iPhone or iPad.
  • Page 22 7. The selected files will be saved to your iXpand Drive. Files copied to the Drive when it is not connected are accessible using the iXpand Drive app under iPhone or iPad Storage. These filed are stored in the app’s local...
  • Page 23 4. The selected files will be saved to your iPhone or iPad. Only Photos and Videos will be copied to your Camera roll on the iPhone or iPad. Other file types copied to App Storage are only accessible using the iXpand Drive app.
  • Page 24 3. Drag and drop music, videos, photos, and documents between your Mac computer and the iXpand Drive window. Note: The iXpand Flash Drive should not be used with a USB extension cable. Delete files from the iXpand Drive 1. Connect the iXpand Drive to your iPhone or iPad.
  • Page 25 3. Press and choose the file(s) or photo(s) you’d like to delete. 4. Press at the bottom right of the screen to delete selected file(s) or photo(s). 5. A progress bar will appear to show the deletion progress. You can also swipe left on a file icon in list view to easily “delete” individual files. Swiping left will also show more options.
  • Page 26 2. You will see a search box appear at the top. Enter the file name you would like to find. 3. You will see search results appear for any matching files. Viewing files on the iXpand Drive or iPhone or iPad 1. Choose View Files from the Home screen of the App.
  • Page 27 2. Choose to view files that exist on the iXpand Drive or on the iPhone or iPad from the slider bar at the top of the screen When “iXpand” is selected, only those files contained on the drive will be shown.
  • Page 28 Supported file formats for photos BMP, TIF, TIFF, JPG, PNG, GIF, XBM, ICO, TGA, HEIC View Photos 1. Plug the iXpand Drive to your iPhone or iPad. 2. Choose the “View Files” option from the Home Screen. 3. Choose the Photo icon 4.
  • Page 29 6. You can change the default layout to Grid or List view by selecting the Layout option 7. You can also change the Sort Order and Sort By methods through the layout menu. You also have other options to secure the photo, share it, and delete it through this menu Slideshow 1.
  • Page 30 TopReel transforms your video experience by providing a beautiful way to watch almost any common video format (MKV, WMV, HEVC, etc) on your iPhone & iPad using the SanDisk iXpand Drive. It is optimized for iOS 11 and has an elegant interface to complement super smooth playback.
  • Page 31 Playback & TopReel 1. Connect the iXpand Drive to your iPhone or iPad. 2. Choose the “View Files” option from the Home Screen. 3. Choose the Video icon or Files icon to access videos 4. Tap the video you want to play.
  • Page 32 5. For unsupported video formats (besides native .MOV and.MP4 files), you will be redirected to download SanDisk TopReel to play the video. 6. Select “Get Coupon & Download TopReel” Most non-native video support has been moved to the TopReel App.
  • Page 33 7. Continue to the App Store to Redeem your Coupon. 8. Log-in to your Apple ID to enable the download of TopReel...
  • Page 34 9. Press “Redeem” in the top-right and let the application finish downloading. 10. Open the TopReel application to continue watching your video(s) 11. Agree to the License Agreement...
  • Page 35 12. Swipe through the intro cards and click “Done" to navigate the application 13. Access your videos in the “Files” icon.
  • Page 36 14. Tap the video you want to play. If watching .MOV file formats or certain .MP4 file formats on the iXpand Drive App, you can play other videos by swiping up or down to scroll through the list DRM-protected content cannot be streamed. Check with the content provider for...
  • Page 37 If the music file has this denotation, then it is located in your iTunes library on the iPhone or iPad. Playback 1. Connect the iXpand Drive to your iPhone or iPad. 2. Choose the “View Files” option from the Home Screen.
  • Page 38 3. Choose the Music icon 4. Selecting the currently displayed Song track will play that song only. 5. You can choose different sorting options – By Song, By Artist, By Album, By Playlist, or By Genre.
  • Page 39 6. Tap the song you want to play. 7. You can play the other songs in the same folder by swiping left or right. Playback supports music purchased from iTunes. Please remember that iTunes is for legal or rightsholder-authorized copying only. DRM-protected content is not supported.
  • Page 40 Creating a playlist 1. Select the Playlist item from the Music Menu. 2. The list of playlists will appear. 3. To Create a playlist, select the “Create New Playlist” banner 4. Name your Playlist. 5. Add songs to the playlist by touching the name of the song. 6.
  • Page 41 . When security is enabled in the app, a special “SanDisk SecureAccess Vault” folder is created in your drive. Any locked files are moved into the SanDisk SecureAccess Vault and can be accessed only with a password. Enable Security on iPhone or iPad Connect the iXpand Drive to your iPhone or iPad.
  • Page 42 Then select OK after re-entering your password to finish enabling security. IMPORTANT: If this password is forgotten, locked files will not be recoverable. Choose whether to enable TOUCH ID or Face ID authentication. Once the security is enabled, a folder called “SanDiskSecureAccess Vault” (along with a SanDiskSecureAccess Vault Settings folder) would be created in the drive.
  • Page 43 Copy the file SanDiskSecureAccessV3_mac to the iXpand Flash Drive. Launch the app SanDiskSecureAccessV3_mac. Click “Next” in the screen below. IMPORTANT: If SecureAccess cannot open, it is because your iXpand Drive does not have the latest SecureAccess software. Please download the above link to replace the old version.
  • Page 44 Enter the password you used to protect files on iXpand Drive using iXpand Drive app and select OK Read the guidelines and click “Next”. Access locked files or lock additional files using the below interface. To access the secured files on Windows based systems, download SanDisk...
  • Page 45 Sharing You can share files from your iXpand Drive in many ways including Facebook and Instagram from within the app. How to share 1. Connect the iXpand Drive to your iPhone or iPad. 2. Select the “View Files” option from the Home Screen.
  • Page 46 3. Select “SanDisk iXpand Drive” 4. Optional: Open a new Folder...
  • Page 47 5. Selected contents will be copied to the folder...

  • Page 48: Device Settings

    About the device  About 1. Go to Menu 2. Under the About section, you can see a. Current app version b. Drive firmware version c. Device ID of the drive d. SanDisk Privacy Statement e. Legal terms and conditions...

  • Page 49: Device Firmware Update

    Device Firmware Update SanDisk rolls out regular app updates to constantly improve the user experience. When a firmware update is available and the drive is connected to an iPhone or iPad, you will see a prompt in the app. Hit OK to update the app.

  • Page 50: Troubleshooting And Support

    2 Password protection uses 128-bit AES encryption and is supported by iOS 10.0.2, Mac OS X v10.8, Windows Vista®, Windows® 7, Windows 8 and Windows 10. 3 Support for .MP4 and .MOV video formats is available on the iXpand Drive app. DRM- protected content cannot be streamed. Check with the content provider for playback...
  • Page 51 SanDisk TopReel app. 5 Up to 70MB/s read. Write speeds lower and vary by capacity. USB 3.0 support required. Based on internal testing; performance may be lower depending upon host device. 1MB=1,000,000 bytes.
  • Page 52 ©2018 Western Digital Corporation or its affiliates. All rights reserved...

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