SanDisk iXpand Base User Manual
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Summary of Contents for SanDisk iXpand Base
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Page 1: User Guide
USER GUIDE iXpand™ Base Western Digital Technologies, Inc. 951 SanDisk Drive, Milpitas, CA 95035 Western Digital Technologies, Inc. is the seller of record and licensee in the Americas of SanDisk® products. ©2017 Western Digital Corporation or its affilaites. All rights reserved... - Page 2 Introduction • Overview • Specifications • Compatibility Getting Started •Connecting to iPhone Applications • Getting Started • App Overview • Back Up and Restore • View Files • File Management • Sharing • Multi-User • Offline Mode • Firmware update Troubleshooting &...
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Page 3: Instructional Icons
Instructional Icons Warning Information Quick Tip... - Page 4 With up to 256GB of storage, the iXpand Base offers plenty of room to save your files in their original quality. Designed for everyday use with a no-slip top, a sturdy Base, and...
- Page 5 Sturdy and designed for everyday use The iXpand Base is designed for everyday use with a no-slip top to hold your phone and a wrap-around groove to keep your Lightning cable tidy.
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Page 6: Specifications
5, iPhone 5c, iPhone 5s, iPhone 6 and 6 Plus, iPhone 6s and 6s Plus , iPhone 7 and 7 Plus, iPhone 8 and 8 Plus, iPhone X iPad Models: iPad Pro 1st and 2nd Gen, iPad Mini Gen 2 - 4, iPad 3 -5 Gen, iPad Air 2 iOS 10+ and above Online updated compatibility list URL: https://kb.sandisk.com/app/answers/detail/a_id/20349/kw/ixpand%20base%20com patibility... -
Page 7: Getting Started
6ft cable and an Ultra SD card (32, 64, 128 & 256 GB). Connect the cable to a wall outlet on one side and to the Micro USB slot in the iXpand Base on the other. Now the Base is connected to power. - Page 8 3. Wrap your Lightning cable along the wrap-around groove to keep your cable tidy and nightstand clutter-free (as shown in Fig.2) 4. Insert the Lightning side of the cable to your iPhone device. Now you are ready to use the iXpand Base (as shown in Fig.3). Figure 3 Figure 2...
- Page 9 Installing the App and Setup When you’ve connected the iXpand Base to your iPhone you will be prompted to install the companion iXpand Base app, if not, search for the iXpand Base app in the App Store online store. 1. On the screen, select “App Store”.
- Page 10 Applications Getting Started The iXpand Base is designed for your ease. After getting started, you will be able to backup your phone’s contents while it charges. 1. Launch the iXpand Base App 2. Accept the License Agreement 3. Provide access to photo, contacts and notifications...
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Page 11: App Overview
And you are all set to go! App Overview The Home screen allows you to quickly view your backed up content as well as the main tasks that can be completed. The notification bell at the bottom right corner lets the user know if there is any critical action that needs to be performed. - Page 12 To access quickly to the critical notifications-when the bell has a red dot on...
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Page 13: Backup And Restore Files
Back Up and Restore selection within the app allows you to keep your memories safe while giving you access to this content. Once you have allowed access, your iXpand Base is ready to back up the photos, videos and contacts automatically. As soon as your... - Page 14 You will see a notification “Backup started”. Since the iXpand Base app backs up the content without even launching it, it gives you a hassle free experience. While the device can work without any user interaction, you can...
- Page 15 You can also pause the back up at any time by tapping on the pause button. Backing Up may take longer than normal the 1 time. Once set up, only newly added files will be copied to the iXpand Base.
- Page 16 Restoring Photos, Videos & Contacts to a New iPhone You can choose to do a full or selective Restore using your iXpand Base. The Restore functionality will be performed using the already existing folders on your Base. 1. Launch the iXpand Base App 2.
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Page 17: View Files
Warning: Contact restore will only restore your latest contact backup View Files Viewing Files on the iXpand Base or iPhone or iPad Device Once pictures, videos and contacts have been backed up, you can view them. 1. Open the iXpand Base App *... - Page 18 When “Gallery” is selected, you can view only the photos and videos contained on the iXpand Base will be shown. When “Contacts” is selected, all contacts backed up on the iXpand Base will be visible. As seen below:...
- Page 19 Gallery Screen Contact Screen *You can only preview files if your phone is not connected to the iXpand Base, see App Offline Mode for more information. View Specific Photos & Videos 1. Plug the iXpand Base to your iPhone or iPad device.
- Page 20 This app also has the ability to backup Live photos The user can swipe left or right to browse through the gallery Supported file formats for Photos BMP, TIF, TIFF, JPG, PNG, GIF, XBM, ICO, TGA Supported file formats for Videos All the natively supported iPhone videos...
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Page 21: File Management
PC and Mac computer. Copy files between PC and iXpand Base Copying files between your PC and your iXpand Base is a simple way to transfer your files to your computer. 1. Take the SD card out of the iXpand Base 2. - Page 22 6. Once file transfer is done, eject the SD card from finder 7. Place SD card back into the BaseiXpand BaseiXpand BaseiXpand Base 1. Take a microUSB Cable 2. Connect one end to iXpand Base and the other end to USB slot of MAC/PC computer...
- Page 23 * If your PC does not contain a SD card slot, use an external memory card reader to access your files on your computer. Delete Files 1. Connect the iXpand Flash Base to your iPhone or iPad device. 2. Once on the main screen, press “Select” on the top right corner 3.
- Page 24 The application auto-detects new phones and the iXpand Base seperates backups into different folders accordingly. When you plug in your SD card from the iXpand Base to your computer (see File Management for more information), you will be able to differentiate between the...
- Page 25 Fig. 1 Restoring with Multi-Users Restoring your device with multi-user is very similar to restoring your device with only one user. 1. Go to Settings (top left corner) > “Restore” 2. Choose which device you want to restore 3. Tap on “Select” at the top right corner of the screen 4.
- Page 26 App Offline Mode Even when you are not connected to the iXpand Base, the app has the capability to inform you about the status of your last back up, so that as a user you have the confidence/knowledge that your content is safe. And you can go ahead and delete and free up memory space of your iPhone/iPad device.
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Page 27: Device Firmware Update
Device Firmware Update SanDisk rolls out regular app updates to constantly improve the user experience. When a firmware update is available and the drive is connected to an iPhone or iPad device, you will see a prompt in the app. -
Page 28: Troubleshooting And Support
Troubleshooting & Support iXpand Base SanDisk Ultra® SD Card is Full If you get the notification that your iXpand Base or SD card is full after backing up data over time, transfer the data from the SD card to any computer. -
Page 29: Important Notifications
If you have a micro USB 2.0 cable you can connect the iXpand Base directly to your computer to transfer files from the card to your desktop. - Page 30 4. When you did not set the permissions to allow access to your files iXpand space remaining 5. When your device does not have enough space, the iXpand Base will enact a partial restore, where it will restore as much information as possible...
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Page 31: Online Support
The support page for iXpand flash drive is available at: https://kb.sandisk.com/app/answers/detail/a_id/20317 SanDisk, the SanDisk logo, SanDisk Ultra, and iXpand are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the US and/or other App Store, iPad, iPad Air, iPad mini, iPad Pro, iPhone, Lightning, Live Photos are trademarks of Apple Inc., registered in the US and other countries. - Page 32 KCC: MSIP-REM-TAD-SDIX30 BSM: D32197 Western Digital Technologies, Inc. 951 SanDisk Drive, Milpitas, CA 95035 Western Digital Technologies, Inc. is the seller of record and licensee in the Americas of SanDisk® products. ©2016 Western Digital Corporation or its affiliates. All rights reserved...