Alphasmart NEO User Manual page 136

When I use Kid Works and Student Writing Center on my
computer, I can't seem to send text from my Neo.
With graphics intensive programs such as these, you need to use the
slowest transfer speed. Change the transfer speed by following the
instructions on page 84 and choosing Very Slow (1).
If you still lose data sending to Kid Works 2, turn Sound Effects off by
deselecting it under the Kid Works 2 Options menu.
128 Neo User's Guide