Troubleshooting - Masterbuilt EF13G1D Operation Manual And Safety Instructions

Troubleshooting

SYMPTOM
Power light won't come on
Fryer takes excessive amount of time
to heat up or does not heat at all
Controller does not adjust temperature Not plugged into outlet
Fryer reaches extremely high
temperatures
Power light is on, fryer isn't heating
Fryer is beeping continuously, power
button and cook function button
flashing.
If your air fryer is beeping (10 beeps per minute), and the lights are flashing, you have a TC error.
If symptom is not listed here, please contact Masterbuilt at 1.800.489.1581.
14
CAUSE
Not plugged into outlet
House breaker tripped
Controller malfunctioning
Fryer plugged into the wrong type of
extension cord
Lid must be closed for operation
Controller malfunctioning
Controller malfunctioning
Temperature setting too high
Controller/element malfunctioning
Faulty element
Controller malfunctioning
Fryer is in cool down mode
Contact Masterbuilt at (1.800.489.1581).
POSSIBLE SOLUTION
Check outlet connection
Make sure other appliances are not
operating on the same electrical
circuit. Check household breakers.
Contact Masterbuilt at
1.800.489.1581
Use the properly rated extension
cord or set fryer so extension cord
does not have to be used.
Close lid to retain heat in fryer
Contact Masterbuilt at
1.800.489.1581
Check outlet connection
Contact Masterbuilt at
1.800.489.1581
Adjust controller to lower setting
Contact Masterbuilt at
1.800.489.1581
Contact Masterbuilt at
1.800.489.1581
Contact Masterbuilt at
1.800.489.1581
Press any button to cancel alarm.
Inspect fryer and eliminate cause
for overheating.
Check for grease fires by slowly
opening the lid. If there is no
fire, close the lid and press any
button to cancel alarm. The fryer
will resume the normal cooking
cycle when it reaches the set
temperature.
If fire occurs, close lid and, press
any button to cancel alarm. Unplug
the fryer.