Warranty - Eccotemp EL5 Manual

ECCOTEMP SYSTEMS, LLC
LIMITED WARRANTY INFORMATION
EL5
Eccotemp hereby warrants this product to be free of material defects in materials and workmanship when installed and operated
according to Eccotemp's installation and operating instructions. This Limited Warranty extends to the original purchaser and
subsequent owners, but only while the product remains as the site of the original installation. This Limited Warranty terminates
if moved or reinstalled at a new location. There are no warranties, express or implied made or given other than contained in this
Limited Warranty. No agent, employee or representative of Eccotemp has any authority to bind Eccotemp to any representation
or warranty concerning the Product not contained in this Limited Warranty. Eccotemp reserves the right and authority to change,
modify or alter this warranty at any given time.
Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
WITHOUT LIMITATION, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY GOODS
SOLD HEREUNDER. BUYER'S EXCLUSIVE REMEDY IS LIMITED TO REPAIR OR REPLACEMENT OF THE GOODS SOLD, AT ECCOTEMP'S
DISCRETION. ECCOTEMP SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Limited Warranty Period This
Warranty is extended by Eccotemp Systems to the Owner.
Limited Warranty Period
This warranty takes eff ect on the date of installation of the Product or 30 days after the date of purchase, whichever occurs fi rst,
and is eff ective until the specifi ed anniversary of such date as follows:
Item Period of Coverage
Heat Exchanger 2 years
All other parts 2 years
Free Accessories (Shower head, gas regulator, hardware pack, etc.) 30 days
Coverages are void if the unit is used in a hot water circulation loop, in series with a circulation system or where an on-demand
recirculation system is not incorporated. This portable water heater is for outdoor, temporary use only. Do not permanently install.
If permanently installed or installed indoors, this warranty is void.
Eccotemp will provide 1 round of parts per incident (deemed by Eccotemp Support Team) under the warranty prior to requesting
the shipment of any item to our warehouse for repair/inspection.
Shipping Related Costs:
US ORDERS
Within the fi rst 45 days of purchase, Eccotemp will cover all ground shipping costs for warranty related issues, excluding AK, HI
and any location outside of the continental US. After the fi rst 45 days of purchase, the customer is responsible for all shipping
to Eccotemp, regardless of reason or circumstance. Eccotemp will cover the warranty related shipping costs when returning a
product to a customer after repair/inspection. The method for warranty related shipping will be Ground equivalent with the
provider of Eccotemp's choosing.
CANADA ORDERS
Within the fi rst 45 days of purchase, Eccotemp will cover all ground shipping costs for warranty related issues. After the fi rst 45
days of purchase, the customer is responsible for all shipping to Eccotemp, regardless of reason or circumstance. Eccotemp will
cover the warranty related shipping costs when returning a product to a customer. The method for warranty related shipping will
be Ground equivalent with the provider of Eccotemp's choosing.
All shipments of any type of product coming to Eccotemp for any reason must have an RGA for any repairs to be made. Please
contact Eccotemp to obtain an RGA number prior to shipping anything to Eccotemp. Failure to do so could result in loss of
product. Eccotemp will not be responsible for replacement due to loss or damage if these steps are not properly followed.
US
Eccotemp Systems/Returns Department
315-A Industrial Rd.
Summerville, SC 29483
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED, NOR HAS IT BEEN TESTED FOR ANY PERMANENT OR INDOOR INSTALLATION. THIS
MODEL IS PART OF OUR PORTABLE, OUTDOOR SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM, DRY PLACE AFTER EVERY
USE. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VISIT SUPPORT.ECCOTEMP.COM FOR THE
Support: Support.Eccotemp.com
CANADA
Eccotemp Systems/Returns Department
CO Eccotemp Canada
Ottawa Logistics
1270 Humber Place
Ottawa Ontario K1B 3W3
LATEST VERSION OF THE MANUAL AND WARRANTY.
Shop Online: Eccotemp.com Store Locator: Eccotemp.com/locator
19