Philips TPM15.5L LA Service Manual page 18

EN 18 5. TPM15.5L LA
Item Item value
57 ESTICKER NVM19
58 ESTICKER NVM20
59 ESTICKER RESET
60 DIM_LIB RESET
61 SRC_METER-RESET
62 AMBLIGHT RESET
63 ACFG RESET
64 AQ_INDEX
65 AUDIO TEST MODE
66 AUDIO CHANNEL TYPE
67 TEST PATTERN
68 EDID UPDATE
69 TCON_GAMMA_UPDATE
70 DUMP PQ FROM TV
71 LOAD PQ to TV
72 DUMP AQ FROM TV
73 LOAD AQ to TV
74 PANEL FLIP
75 CVI_SOURCE
76 VGA_SOURCE
77 HDMI2
78 HDMI SIDE
79 RESET_OPTION_CODE
80 EXIF_FACTORY
How to Exit the Factory mode
Use one of the following methods:
• Select EXIT_FACTORY from the menu and press the "OK"
button.
Note: When the TV is switched "off" by a power interrupt, or
normal switch to "stand-by" while in the factory mode, the TV
will show up in "normal operation mode" as soon as the power
is supplied again. The error buffer will not be cleared.
5.2.4 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TVs operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Specifications
• Ignore "Service unfriendly modes".
• Line number for every
line (to make CSM language independent).
• Set the screen mode to full
screen (all contents on screen is visible).
• After leaving the Customer Service Mode, the original
settings are restored.
• Possibility to use "CH+" or "CH-" for channel surfing, or
enter the specific channel number on the RC.
How to Activate CSM
To activate CSM, press the following key sequence on a
standard remote control transmitter: "123654" (do not allow the
display to time out between entries while keying the sequence).
After entering the Customer Service Mode, the following items
are displayed.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
Contents of CSM
• 1.1 Set Type This information is very helpful for a
helpdesk/workshop as reference for further diagnosis. In
2015-Aug-08
Service Modes, Error Codes, and Fault Finding
Default value
32" 40" 43"
0 0 0
0 0 0
Press OK
Press OK
Press OK
Press OK
Press OK
5 5 5
off
2.0
Press OK
Press OK
Invalid
Press OK
Press OK
Press OK
Press OK
OFF OFF OFF
OFF OFF OFF
OFF OFF OFF
OFF
ON
Press OK
Press OK
48" Description
0 ESTICKER value
0 ESTICKER value
ESTICKER reset
Reset the Dimming
Reset the Source meter
AMBLIGHT RESET
REST ACFG
6 Audio Quality index
Used for audio testing during production
Defines the installed speaker system
With the "left" and "right" keys of the remote control various test patterns can be chosen
Used to enter a new EDID codes into the NVM
TCON gamma update
Saves the picture quality data to a file "pq.bin" to the root of a FAT formatted USB
memory stick
Loads the picture quality data from a file "pq.bin" in to the TV
Saves the audio quality data to a file "AQ.bin" to the root of a FAT formatted USB
memory stick
Loads the audio quality data from a file "AQ.bin" in to the TV
OFF Flip panel
OFF Enable/Disable CVI source
OFF Enable/Disable VGA source
Enable/Disable HDMI2 source
Enable/Disable HDMI SIDEsource
Reset Option Code
Exits the Factory mode
this way, it is not necessary for the customer to look at the
rear of the TV-set. Note that if an NVM is replaced or is
initialized after corruption, this set type has to be re-written
to NVM.
• 1.2 Production code Displays the production
code (the serial number) of the TV. Note that if an NVM is
replaced or is initialized after corruption, this production
code has to be re-written to NVM.
• 1.3 Installation date Indicates the date of the first
installation of the TV. This date is acquired via time
extraction.
• 1.4 a Option Code 1 Gives the option codes of option
group 1 as set in SAM.
• 1.4b Option Code 2 Gives the option codes of option
group 2 as set in SAM.
• 1.5 SSB Gives an identification of the SSB as stored in
NVM. Note that if an NVM is replaced or is initialized after
corruption, this identification number has to be re-written to
NVM. This identification number is the 12NC number of the
SSB.
• 1.6 Display 12NC NVM read/write.
• 1.7 PSU 12NC NVM read/write.
• 2.1 Current Main SW Displays the built-in main software
version. In case of field problems related to software,
software can be upgraded. As this software is consumer
upgradeable, it will also be published on the internet.
• 2.2 Standby SW Displays the built-in stand-by processor
software version. Upgrading this software will be possible
via USB.
• 2.3 Panel Code Displays the Display Code number.
2.4 Bootloader ID ID of Bootloader.
•
• 2.5 NVM version Detects and displays NVM version.
• 2.6 Flash ID ID of flash model.
• 2.7 e-UM version eDFU (help) version.
• 2.8 Channel Table Structure Version version of channel
table structure.
• 2.9 Error Codes Detects and displays errors.
• 3.1 Signal Quality Analog/digital signal strength.
• 3.2 Child lock Not active / active. This is a combined item
for locks. If any lock (channel lock, parental lock) is active,it
is indicated as "active".
• 3.3 HDCP keys Indicates the validity of the HDMI keys (or
HDCP keys). In case these keys are not valid and the
customer wants to make use of the HDMI functionality, the
SSB has to be replaced.
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