Alesis Trigger iO Reference Manual page 31

SYMPTOM
Notes sustain
continuously.
Pad triggers when
another pad is hit.
There is too much
delay or latency between
the time that the pad is
hit and the time that the
sound triggers on the
computer.
When using MIDI-OX for
SysEx transfers, the
Trigger IO's presets
become messed up.
My trigger isn't sending
any Note On messages,
even though I'm hitting it.
I am using a dual-zone
trigger and I can't adjust
my secondary zone
setting.
Some sounds are louder
than others.
When I try to change kits
remotely with my
footswitch pedal, I get
the wrong kit or nothing
happens
CAUSE
Stuck notes due to incomplete
MIDI data.
Gain, X-Talk and Threshold
not set correctly.
There is another device on
your computer's USB bus.
Your software's latency
settings are not correct.
MIDI-OX output buffer is not
set correctly.
The Trigger Type is set
incorrectly.
The Threshold level is too
high.
The primary zone of the trigger
is triggering at the same time
and, therefore, being selected
for editing.
Gain not set correctly.
Software or hardware
application not receiving
Program Change message.
27
SOLUTION
Send an All Notes Off message by
pressing function up and function down
buttons simultaneously.
Please refer to "Setting Global
Parameters" section to fine tune the
Trigger IO.
Try unplugging USB devices (especially
high-bandwidth devices like disc drives)
from your computer.
Try adjusting the software settings on your
computer. Please note that not all software
has these settings.
Please refer to the "Computer Installation"
section of this manual for more information
on latency.
Please ensure that the MIDI-OX output
buffer is set to at least 256 bytes or higher.
Try selecting a different Trigger Type.
Try lowering the trigger's Threshold level.
Reduce the gain and/or increase the
threshold for the primary zone while
editing the secondary zone, then return the
primary zone back to its proper setting.
Use each trigger's Gain setting to balance
out the level of the sounds.
Make sure the software application can
receive MIDI Program Change messages.
Some programs do not accept Program
Changes messages. If you are using a
hardware module, make sure the drum kit
you are selecting matches the program
change number that you set for that kit on
the Trigger IO.