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Trouble Shooting Quattro, Duo & Enroll Station 6th Nov. 2017 Alfred Oh...
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Iris camera initial position error - Quattro Camera head swing - Quattro Quattro or Duo does not start recognition Sync. Error Same Name Relay & Wiegand in/out Bad Wiring Cleaning Quattro, Duo & Enrollment...
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CCTV. If focusing action is finished normally, then motor go back to initial position. Powering off during focusing causes this problem 1. Turn off Quattro 2. open front dome cover 3. Make sure current position of focus gear > check right position as fig. 1 4.
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When something is detected by front TOF sensor, face camera starts to discover user face for a while. If Quattro fails to detect face or streaming images are not coming to recognition module, then start to swing camera for searching face. Probably causes are as below, Camera cable is disconnected or camera is dead.
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127.0.0.1 (normally, enroll station will be Master or you have to designate one of Quattro or Duo as a Master, Master must be only one in one network and enroll station can not be work as clients ) 4.
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• Make sure whether copper part of cables is well contacted with metal inside socket. • Recommend that let electrical experts do wiring. Cleaning Quattro, Duo & Enroll Station • Always keep dome cover, fingerprint lens & palm vein sensor clean - Wipe dome cover daily with a soft &...
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