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PRODUCT CARE
& WARRANTY

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Summary of Contents for Synargy Smart Comfort

  • Page 1 PRODUCT CARE & WARRANTY...
  • Page 2: Table Of Contents

    PRODUCT CARE & WARRANTY Congratulations Assembly Quality You Can Depend On  Powering Your Suite Exceptional Warranty Troubleshooting What To Expect Warnings Looking After Your Leather Warranty Warranty Terms & Conditions Looking After Your Fabric...
  • Page 3: Congratulations

    Our uncompromising commitment and personality for customer care ensures that our products and services are the best available. For decades Synargy has developed high quality furniture, built to the needs of its customers. Our aim is to raise standards through innovation, quality materials and ensuring consistency throughout the manufacturing process.
  • Page 4: Quality You Can Depend On

    QUALITY YOU CAN DEPEND ON  The frame is the foundation that your lounge suite is built on. Even though it’s not visible, Synargy ensures no corners are cut FRAME in order to deliver a frame that will last for years to come. We use solid pine and hardwood ply within the structural and load bearing areas.
  • Page 5: Exceptional Warranty

    EXCEPTIONAL WARRANTY OUR RIGOROUS QUALITY CONTROL ALLOWS SYNARGY TO STAND BEHIND OUR PRODUCTS.
  • Page 6: What To Expect

    It’s an exciting time unpacking your new lounge suite! There are a few things you need to know. Synargy products are upholstered with premium fabrics and soft, luxury By looking after your lounge suite, it will continue to look and feel great.
  • Page 7: Looking After Your Leather

    Our premium leather range has a luxury look and soft touch that sets our The Synargy range uses corrected top grain leather as it off ers the best of both worlds – softness and high durability. Top grain is the strong lounge suites apart from others. ...
  • Page 8 LOOKING AFTER YOUR LEATHER For Spots and Spills Note Blot excess liquid immediately with a clean, absorbent cloth or sponge. If Most liquids will be initially repelled by the leather, but, if left to stand over necessary, use clean, lukewarm water and gently wipe the spill. Dry with an extended period of time, they will be absorbed.
  • Page 9: Looking After Your Fabric

    LOOKING AFTER YOUR FABRIC Our quality fabric selection is tested for wearability, seam strength and colour fastness to light to ensure it will stand up to the rigours of everyday family use. Caring For Your Fabric • Vacuum clean regularly using low suction and a soft brush accessory. •...
  • Page 10: Assembly

    ASSEMBLY Assemble your Synargy product in an open space with room to move. You may be required to rotate the product to attach feet and will need enough space to complete this action. Our products are generous in dimensions and weight, so we recommend utilising two people to assemble.
  • Page 11 ASSEMBLY Attaching The Back 1. Check you have selected the correct back for the seat base. 2. Align the Receivers (A) on the seat back with the Posts (B) on the base. Ensure both sides are aligned before pushing down fi rmly. The back will click into place.
  • Page 12 ASSEMBLY Attaching Feet Connecting Crocodile Clips Rotate your product onto its back so you can access the underside. Feet 1. Align the modular pieces in your desired confi guration. may be located in a zipped pouch on the underside of the product. 2.
  • Page 13 ASSEMBLY Bracket Connections 1. Align the modular pieces in your desired confi guration. 2. Raise the modular piece with the hooks, insert them into the holes and lower back into position. Ensure both the front and back connection has been made. 3.
  • Page 14: Powering Your Suite

    POWERING YOUR SUITE Depending on the functionality included in your Synargy lounge suite, there may be 1-4 power plugs to connect to fully power your product. Plugs and power supplies may be found tied to a seat post at the rear of the suite, tied to a base rail on the underside of the suite or in a storage compartment such as armrests or centre console.
  • Page 15: Troubleshooting

    TROUBLESHOOTING If you are having any issues, please try the following solutions. • Check that all plugs are plugged into a wall outlet and are secure. Please check that the wall outlet is switched on. Check that all switches at the rear of the suite are switched on. •...
  • Page 16: Warnings

    WARNINGS • Ensure there is no person, animal or item obstructing the area under • This product is not intended to be used as part of a health care plan. the footrest before operating this product. Consult your medical professional before operating if you are taking medication or have physical limitations.
  • Page 17: Warranty

    Synargy product. • Do not extend to cover furniture which, in the opinion of Synargy, is worn by normal wear and tear, or has been damaged or rendered defective through misuse, abuse and negligence. If a furniture assessment identifi es that damage is not a result of a manufacturing fault, Synargy reserves the right to charge for the assessment.
  • Page 18 Synargy will, within 1 year of the original sale of the product, repair or replace, at its option, any fabric which is found to be faulty as a result of the manufacturing process. The natural beauty of leather means that no two pieces of leather are exactly alike. As such, natural markings and grain variations are not considered defects.
  • Page 19 Visit our website for further product care and troubleshooting videos and resources w w w. s y n a r g y. c o m...
  • Page 20: Warranty Terms & Conditions

    WARRANTY TERMS & CONDITIONS Synargy warrant that the product will be free from defects in workmanship and materials. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

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