Related Manuals for HP Z31 Series
Summary of Contents for HP Z31 Series
- Page 1 Maintenance and Service Guide Z31x model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 Devices, Inc. Bluetooth is a trademark sure to read “Important Safety Information”. owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries.
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Page 3: Table Of Contents
Table of Contents Getting started ................................... 2 Important safety information ............................. 2 RoHS (2002/95/EC) requirements ........................... 3 General descriptions ................................3 Before return to receiver: ..............................3 Monitor features ................................4 Features....................................4 Front components ................................6 Rear components ................................7 Locating the serial number and product number ...................... -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information It is important to note that this manual contains various CAUTIONS and NOTICES which should be carefully read in order to minimize the risk of personal injury to service personnel. -
Page 5: Rohs (2002/95/Ec) Requirements
RoHS (2002/95/EC) requirements Applied to all countries that require RoHS. The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive) is a legal requirement by the EU (European Union) for the global electronics industry sold in the EU and other countries. Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement. -
Page 6: Monitor Features
A, Photo Research PR-6xx/7xx, Colorimetry Research CR-100/CR-250, and Konica Minolta CA-310 measurement devices ● Updatable display firmware to enable HP to quickly and easily provide solutions to identified problems and provide custom solutions ● Four re-assignable front bezel Function buttons to quickly select the most commonly used operations ●... - Page 7 NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To locate updates to the user guide for your product, go to http://www.hp.com/support to download the latest versions of HP programs and drivers...
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Page 8: Front Components
Front components To identify the components on the front of the monitor, use this illustration and table. Table 1-1: Front components and their descriptions Component Function Function buttons Use these buttons to navigate through the OSD based on the indicators next to the buttons that are activated while the OSD is open. -
Page 9: Rear Components
Rear components To identify the components on the rear of the monitor, use this illustration and table. Table 1-2: Rear components and their descriptions Component Function Master power switch Turns off all power to the display. NOTE: Putting the switch in the Off position yields the lowest power state for the display when it is not in use. -
Page 10: Locating The Serial Number And Product Number
The serial number and product number are located on a label on the rear panel of the display head. You may need these numbers when contacting HP about the display. Note: You may need to partially pivot the display head to read the label. -
Page 11: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Table 2-1: Monitor major components and their descriptions Item Description ASSY BZL BLACK ASSY COLORMETER PANEL ASSY BKT BASE PCBA IF BD ASSY BKT MAIN CVR TOP ABS SPACE RC ABS BLACK PEARL ASSY CVR BACK SILVER PCBA POWER BD... -
Page 12: How To Order Parts
How to order parts The HP authorized repair center can purchase power board from HP. Power board: HP Spares Manufacturer Part Description Part Number Number SPS-IPS Z31x G2 5E.3E902.001 M74405-001 5E.3E902.001 Capacitors and connectors available for purchase from EU distributor •... - Page 13 Gasket for DP and HDMI 3020707 Specification: Gasket, EMI Shielding, 7 mm Width, 7 mm Height, 1 m Length, 80 dB To replace DP or HDMI, must need a gasket stick on shielding. Cables can be purchased from the HP Part Store https://partsurfer.hp.com/Search.aspx...
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Page 14: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. Use this information to properly prepare to disassemble and reassemble the monitor. 1) Clean the room for disassembly. - Page 15 Disassembly procedure Item Picture Operation Tool Notes Screw- 1. Put Panel on clean driver cushion carefully 2. Unlock 4 screws Disassembly the RC from the monitor with tools, notice the disassembly order : 1. Use tools to pry open the RC from the two opening holes 2.
- Page 16 1. Unlock 2 screw from RC 2. Disassembly the Screw- Trim from the RC driver 3. Remove the RC from main-SHD...
- Page 17 Main BD Power BD 1. Unlock 8 screw from Main-SHD 2. Remove the Main- Power BD 3. Remove all Main BD adhesive tapes 4. Pull out all wires contact from PCBA...
- Page 18 1. Unlock the power Main BD Power BD BD connecting wire 2. Unlock screw from PCBA 3. Remove PCBA from SHD Take out the panel from BZL Remove the LOGO Screw- Tear down the driver Mylar from CRTL Unlock 4 screw and remove CRTL BD 1.
- Page 19 Unlock 4 pcs screws Rotating the Panel, unlock 4 side screws Remove the SHD from Panel 1. Remove the FFC cables from Panel...
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Page 20: Power Board Replacement
Power BD PN Power Board IMPORTANT: • Repairing must operate by professional repairers in HP repair center, not applicable for end user • The primary side is the high voltage area, please take care when repair (Front and Back view) -
Page 21: Power Board- Capacitor Repair
Power board- Capacitor repair Repair Condition: Capacitor repair is only for the monitor that has been out of warranty period. IMPORTANT: • Repairing must operate by professional repairers (Note) in repair center, not applicable for end user • The primary side is the high voltage area, please take care when repair (Front and Back view) •... - Page 22 Repair Process: When EL capacitors damage or explode, it may lose function and cause product no work. The locations are identified below: C931; C932; C933 Power Board C921; C922; C923; C924; C925; C926; C927; C928 1) You must disconnect the power cord from the power source before opening the monitor to prevent component damage.
- Page 23 4) Place new component on the location, and must check polarity match PCB print. 5) After repaired, please double check whether polarity match PCB print, solder empty and unnecessary solder after soldering must remove.
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Page 24: Main Board- Connector Repair
Main board- Connector repair Repair Condition: Connector repair is only for the monitor that has been out of warranty period. • The repair procedure is for HDMI, DisplayPort and audio connectors. • The connectors are on the main board (IF board part number 5E.3QN01.001). •... - Page 25 IMPORTANT: • Repair Condition: Connector repair is only for out of warranty. • Repairing must operate by professional repairers (Note) in repair center, not applicable for end user. • Electrostatic protection is required when component replacement is required. • The monitor meets ROHS, please use Lead-free solder wire for soldering. •...
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Page 26: Hdmi Connector Repair- J12, H13
HDMI Connector repair- J12, H13 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from one of the pin. 2) Use a hot air gun to melt the solder on the pins 3) Lift connector from the PCB 4) Place new component on the location, and must check it can match PCB footprint 5) Soldering the new component by solder iron 6) Please must stick a gasket on the Shielding. -
Page 27: Dp Connector Repair- J14, J15
DP Connector repair- J14, J15 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from one of the pin. 2) Use a hot air gun to melt the solder on the pins 3) Lift connector from the PCB 4) Place new component on the location, and must check it can match PCB footprint 5) Soldering the new component by solder iron 6) Tear off the yellow tape on the DP connector, so that it can contact to the gasket, EMI will... -
Page 28: Audio Connector Repair- J24
Audio Connector repair- J24 1) Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber. 2) You can gently push down with the soldering iron once everything is molten to move the connector out of the through holes 3) Lift connector from the PCB 4) Place new component on the location, and must check it can match PCB footprint... -
Page 29: Rj45 Connector Repair- J27
RJ45 Connector repair- J27 Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once everything is molten to move the connector out of the through holes 2). -
Page 30: Dual Usb A 3.0 Connector Repair- J5, J6
DUAL USB A 3.0 Connector repair- J5, J6 1) Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber. 2) You can gently push down with the soldering iron once everything is molten to move the connector out of the through holes 3) Lift connector from the PCB 4) Place new component on the location, and must check it can match PCB footprint... -
Page 31: Usb Type C Connector Repair- J1
USB type C Connector repair- J1 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from one of the pin. 2) Use a hot air gun to melt the solder on the pins 3) Lift connector from the PCB 4) Place new component on the location, and must check it can match PCB footprint 5) Soldering the new component by solder iron... -
Page 32: Usb B 3.0 Connector Repair- J2
USB B 3.0 Connector repair- J2 1) Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber. 2) You can gently push down with the soldering iron once everything is molten to move the connector out of the through holes 3) Lift connector from the PCB 4) Place new component on the location, and must check it can match PCB footprint... -
Page 33: Usb A 3.0 Connector Repair-J28, J4
USB A 3.0 Connector repair-J28, J4 1) Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber. 2) You can gently push down with the soldering iron once everything is molten to move the connector out of the through holes 3) Lift connector from the PCB 4) Place new component on the location, and must check it can match PCB footprint... -
Page 34: Stick Gasket On The Shielding
Stick Gasket on the Shielding 1) For HDMI: Use scissors to cut the length of gasket 3020707 in 45mm. Gasket Size: W 7mmx x H 7mm x L 45mm (The Length of gasket should not be less than 45mm) For DP: Use scissors to cut the length of 2 gasket 3020812 in 35mm. Gasket Size: W 8mmx x H 12mm x L 35mm (The Length of gasket should not be less than 35mm) 2) Remove the tape on the gasket and align the gasket. -
Page 35: Function Test
Function Test: After repairing, please do the function test to check all functions are working. Test Item OPERATION DESCRIPTIONS EQUIP.OR TOOL USED Check if the image and sound can be played HDMI test normally on monitor. PC or DVD Player No noise volume and balance is correct. -
Page 36: Support And Troubleshooting
Support and Troubleshooting... -
Page 37: Index
Index components RC removal, 9 front, 3 rear components, 4 rear, 4 removal DisplayPort connector location, 4 power board, 12 features, 2 RC, 9 front components, 3 xxxx, 14 function button locations, 3 removal and replacement procedures, 9 HDMI connector location, 4 RoHS (2002/95/EC) requirements, 1 illustrated parts catalog, 7 safety information, 1...