20
ERROR CODE
EN
If you have read the troubleshooting information and are
still having problems with your glo™ tobacco heater, please
contact the glo™ Care Center for additional help
and advice.
POSSIBLE CAUSE
SUGGESTED ACTION
Error #1
The temperature
is too low.
Error #2
The temperature
is too high.
Error #3
The temperature
Make note of the error
is too low.
code and contact the
glo™ Care Center
Error #4
for support.
The temperature
is too high.
Error #5
The glo™ tobacco
heater is not heating.
Remove the USB cable
Error #6
from the device, make
a note of the error code
The glo™ tobacco
and contact the glo™
heater is not charging.
Care Center for support.
glo™ Care Center
TOLL FREE PHONE: 080-787-0910
21
EN