Advertisement
Table of Contents
https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
https://support.xbox.com/en-US/xbox-one/accessories/connect-a-wireless-controller
Troubleshoot your Xbox One wireless
controller
Your Steps
Welcome to the Xbox One Wireless Controller Solution
Step 1: Welcome to the Xbox One Wireless Controller Solution
If you're having trouble with one of your Xbox One wireless controllers, this solution can help you troubleshoo
issues. We can also help you replace a broken controller if none of these solutions correct the problem.
Note For help troubleshooting problems with an Xbox Adaptive Controller, see the troubleshooting section of
Controller.
What type of problem are you having with your controller?
MY CONTROLLER DOESN'T FUNCTION CORRECTLY MY CONTROLLER WON'T CONNECT TO M
1
A
Advertisement
Table of Contents
Subscribe to Our Youtube Channel
Related Manuals for Microsoft WL3-00018
Summary of Contents for Microsoft WL3-00018
- Page 1 https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution https://support.xbox.com/en-US/xbox-one/accessories/connect-a-wireless-controller Troubleshoot your Xbox One wireless controller Your Steps Welcome to the Xbox One Wireless Controller Solution Step 1: Welcome to the Xbox One Wireless Controller Solution If you’re having trouble with one of your Xbox One wireless controllers, this solution can help you troubleshoo issues.
- Page 2 I CAN’T UPDATE MY CONTROLLER Your Steps Welcome to the Xbox One Wireless Controller Solution MY CONTROLLER DOESN’T FUNCTION CORRECTLY My controller doesn’t function correctly Step 2: My controller doesn’t function correctly When troubleshooting controller functionality, it’s important to note the difference between an instance of unexpected behavior (this could include joystick drift, awkward calibration, or controls not responding as expected) and an instance of buttons on the controller not working at all.
- Page 3 Connect the controller using the console's bind button 1. Turn on your Xbox One. 2. Insert AA batteries (or rechargeable batteries from the Xbox One Play & Charge Kit) into the controller. See Using AA batteries in your Xbox One Wireless Controller.
- Page 4 On original Xbox One, the bind button is a circular button on the side, around the corner from the disc tray. 5. Within 20 seconds, press and hold the controller’s bind button (a circular button on top of the controller as you hold it in your hands) until the controller's Xbox button flashes a few times.
- Page 5 Repeat this for every additional controller. Notes You can connect up to eight wireless controllers to a console. Controllers are assigned to users based on who is holding the controller. To learn how to assign a controller to your profile, see How to assign an account to an Xbox One Wireless Controller.
Need help?
Do you have a question about the WL3-00018 and is the answer not in the manual?
Questions and answers