Global Water FP101 User Manual page 11

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1. Model #.
2. Unit serial number.
3. P.O.# the equipment was purchased on.
4. Our sales number or the invoice number.
5. Repair instructions and/or specific problems relating to the
product.
Be prepared to describe the problem you are experiencing including
specific details of the application, installation, and any additional
pertinent information.
b. In the event that the equipment needs to be returned to the factory for
any reason, please call to obtain a RMA# (Return Material
Authorization). Do not return items without a RMA# displayed on the
outside of the package.
Clean and decontaminate the FP101/201 if necessary.
Include a written statement describing the problems.
Send the package with shipping prepaid to our factory address. Insure
your shipment; Global Water's warranty does not cover damage
incurred during transit.
Global Water
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