Troubleshooting - Global Water FP101 User Manual

VIII. Trouble Shooting
Issue: Computer reading incorrectly
a. Blow on the propeller. The prop should spin freely and make a noise
(chatter) when you blow on it. The prop should be loose on the shaft
when you push it with your finger. If prop does not spin freely, rinse it
with clean water or soak it in mild soapy water.
b. A small metal magnet covered with clear adhesive is installed on the
back side of the prop on one blade. Be sure the magnet is in place
and has not been removed. This magnet is necessary to make the
signal for the computer.
c. Remove the computer holder from the pole handle by pulling the
holder up away from the pole. The holder should come off with a
popping sound. Make sure there is no moisture around the plug or
socket. If the plug and socket are wet, dry the parts off and place both
in a warm place overnight. Push the computer holder back on to
handle HARD until you hear a "pop" or "snap" sound. If you don't hear
this sound, the holder is not on all the way or you have a defective
socket connector. Zero the "av" mode and blow on the prop for 5 to 7
seconds. You should see a number in "av" if the unit is working.
d. The computer can be removed from the holder by turning it ¼ turn to
the left and lifting. Check the two electrical contacts on computer
holder and the mating spring contacts on the computer. Make sure
they are clean and dry.
e. Reinstall the computer on the computer head in the opposite manner
that it was removed. Spin the propeller, by blowing on it, and check for
an average reading. If there is still no reading contact Global Water.
f. If the display becomes weak or does not light up at all, replace the
battery.
Other issues
a. Call Global Water for tech support: 800-876-1172 or 916-638-3429
(many problems can be solved over the phone). Fax: 916-638-3270 or
Email: globalw@globalw.com.
When calling for tech support, please have the following information
ready;
Global Water
800-876-1172 • globalw.com
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