Frequently asked questions
The following questions are possible situations that may arise during the use
of your computer and each is followed by easy answers and solutions to the
Q: I pressed the power switch but the system did not boot up.
A: Check the LED located above the power switch.
If the LED is not lit, no power is being applied to the system. Do any of the
Check if the voltage selector switch located on the rear panel of the
computer is set to the correct voltage.
Check if you plugged the power cable properly into an electrical outlet.
If you are using a power strip or AVR, make sure that it is plugged in and
If the LED is lit, check the following:
Is a non boot able (non system) diskette in the floppy drive? If yes,
remove or replace it with a system diskette and press Ctrl + Alt + Del to
restart your computer.
The operating system files may be damaged or missing. Insert the start-
up disk you created during Windows setup into the floppy drive and
press Ctrl + Alt + Del to restart your computer. This will automatically
diagnose your system and make necessary fixes. However, if the
diagnostic utility still reports a problem, then you may have to perform
the recovery process to restore your system to its original default factory
Note: For more information about recovering your system,
refers to the RCD instruction sheet.
Q: Nothing appears on the screen.
A: Your computer's power management function automatically blanks the
screen to save power. Just press any key to turn the display back on.
If pressing a key does not work, you can restart your computer. If restarting
your computer does not work, contact your dealer or the technical support
center for assistance.
Q: The printer does not work.
A: Do the following: