Multitel io User Manual
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- Page 1 USER MANUAL Document Name: UM_iO Gateway_1.3 Issue: Revised by: Simon Boivin, ing. P.Eng 11/23/2020 Date (MM/DD/YYYY)
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Page 2: Control Sheet
USER MANUAL PROPRIETARY INFORMATION The information contained in this document is the property of MULTITEL INC. Except as specifically authorized in writing by MULTITEL INC., the holder of this document shall: Keep all information contained herein confidential and shall protect same in whole or in part from disclosure and dissemination to all third parties and;... - Page 3 USER MANUAL CONTROL SHEET Date Issue Description Originator MM/DD/YYYY 06/06/2020 iO Gateway v1.0, v1.1 S.Boivin 12/02/2020 iO Gateway v1.2 S.Boivin 12/03/2020 iO Gateway v1.3 S.Boivin © 2020 Multitel – IO Gateway - User Manual...
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Page 4: Table Of Contents
SECURITY ........................19 CONNECTIONS ......................20 2.3.1 Ethernet ports ......................20 2.3.2 RS-485 Ports ......................21 PROTOCOLS ......................... 21 2.4.1 HTTP/HTTPS ......................21 2.4.2 SNMP Agent ....................... 21 2.4.3 PING ........................... 21 © 2020 Multitel – IO Gateway - User Manual... - Page 5 PASSTHROUGH OVERVIEW..................35 4.1.3. Fields Description ....................36 4.1.1.1 Protocol Options (mandatory) ................36 4.1.1.2 Source Port Options (mandatory) ................36 4.1.1.3 Destination IP (mandatory) ..................36 4.1.1.4 Destination Port (mandatory) ................. 37 © 2020 Multitel – IO Gateway - User Manual...
- Page 6 USER MANUAL 4.1.1.5 Additional Port ...................... 37 4.1.1.6 Transport Protocol (mandatory)................37 4.1.1.7 Action........................38 4.1.1.8 Status ........................38 4.1.1.9 Web Access ......................38 PASSTHROUGH CONFIGURATION ................38 © 2020 Multitel – IO Gateway - User Manual...
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Page 7: Figures
Figure 13 – SNMP GET ......................... 29 Figure 14– iO Modbus Register – Modbus TCP/IP Transparent ..........31 Figure 15 – iO Gateway mapped to the Network Management Software ........34 Figure 16– Passthrough Topology ....................35 © 2020 Multitel – IO Gateway - User Manual... -
Page 8: Tables
Table 2 – Supported Web Browsers ....................11 Table 3– Factory Credentials ......................12 Table 4 –Access level according to the module ................19 Table 5 – Protocol description ....................... 36 Table 6 –Source Port specifications ....................36 © 2020 Multitel – IO Gateway - User Manual... -
Page 9: Customer Service Contact
Please contact us before returning material as a Return Material Authorization is mandatory for product repair. Repair, shipping and handling fees are applicable for repairs no longer under warranty. Administrative fees may apply on equipment returned to Multitel for repair, upon which no trouble was found (NTF). -
Page 10: First Time Connection
PC. Figure 1 – First Time Connection To create a LAN between a PC and the iO Gateway. The user needs to change the ethernet port adapter proprieties. This can be done by on a Windows machine by: 1. -
Page 11: Figure 2 -Changing Ipv4 Properties On Pc
Figure 3 – IP Address in Web Browser Please note that iO Gateway is using a web server version that has been released in 2019 that doesn’t support legacy web browsers. Below is a table that shows which web browsers are supported by iO Gateway. -
Page 12: First Time Login
1.2 FIRST TIME LOGIN Once the default IP address is entered in the address bar and the LAN configuration has been properly done the user will access iO Gateway Login Page. Figure 4 – First Time Login The factory credentials are the following: Table 3–... -
Page 13: Initial Connections
1.3.1.1 Configuring WAN iO Device and Network The first step consists of configuring the WAN connection between the iO device and the user’s network. The user will, therefore, be able to access the iO device web interfaces remotely. The user should get the WAN IP from their IT management team. The WAN will be configured on the back ethernet port which the reader is currently not using. -
Page 14: Configuring Lan Io Device And Equipment
Configuring LAN iO device and equipment To connect the iO Gateway to other devices, a new LAN needs to be configured. The iO device is going to use this LAN to monitors the desired pieces of equipment. If the iO device is only intended to monitor a single piece of equipment, the user can create a simple LAN between the iO and the single equipment. -
Page 15: Rs-485 Connection
7. Click on Mode to change from DHCP to Static. 8. Enter IPv4 Address, IPv4 Subnet Mask, and iPv4 Gateway. Make sure that every piece of equipment that you wish to connect to the iO device will be configured to the same IP network. - Page 16 6. Adjust Data Bits to the Data Bits of the RTU. 7. Adjust Stop Bits to the Stop Bits of the RTU. 8. Adjust Parity to the Parity of the RTU. 9. Click on Save © 2020 Multitel – IO Gateway - User Manual...
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Page 17: Settings
USER MANUAL 2. SETTINGS iO Gateway Settings module can be accessed by clicking on the settings module. Figure 8 – Settings 2.1 GENERAL PARAMETERS 2.1.1 SITE INFORMATION To configure the site information: 1. Click on General Parameter – Site Information 2. -
Page 18: Date And Time
Data and Time can be configured in General Parameters – Data and Time. Date and Time section is used to set the time and date of the iO Gateway. Date and Time will be used for the time-stamping of data therefore, careful considerations need to be taken when configuring the Date and Time. -
Page 19: Date And Time Format
User and access levels can be view and configured in the Security section. Multitel recommends changing the factory password of the 3 default users to secure access to the iO device. The new password should be at least 8 characters long and include letters (both upper and lower case), digits, and symbols. -
Page 20: Connections
The supervisor user who reset a password to another user must manually send his new credentials by email. To enable/disable a user: Disabled a user takes off his access to the iO Gateway interface. 1. Click on the switch in the state column Blue switch means the user enables –... -
Page 21: Rs-485 Ports
One of the two web protocols should be disabled. 2.4.2 SNMP AGENT This section is used to configure the SNMP Agent of the iO device. The SNMP Agent can be used by FIRM Suite/Enterprise Software to gather data from the iO device. To configure the SNMP Agent 1. -
Page 22: Modbus Slave
2.4.4 MODBUS SLAVE The Modbus section is used to configure the Modbus RTU Slave ID. This Slave ID is going to be used by the FUSION/RTU to monitor the iO Gateway. Configuring the Modbus Slave ID: 1. Click on Settings 2. -
Page 23: Model
2.6.1 CONFIGURATION FILE This section is used to export and to import configuration files for the iO device. iO supports both .CSV and .TXT file. Particular attention needs to be paid when using this feature. A configuration file can change critical config such as ethernet connection properties which can impact the remote access of the device. -
Page 24: Labels
Label associated with a binary status cannot be deleted. 2.9 REBOOT Reboot button is used to manually reboot the iO device. After confirmation, your device will reboot instantly and may show the progress screen of the rebooting. The process may take a few minutes. -
Page 25: Data Source
USER MANUAL 3. DATA SOURCE The data source is the one main module of the iO device and can be accessed by clicking on the Data Source logo on the left side of the iO interfaces Comprehension of the different ways that the iO device can monitor different types of equipment is primordial and particular attention needs to be paid to this module. -
Page 26: Io Monitoring Architecture
Figure 9 –iO Monitoring Architecture 3.3.1. EQUIPMENT CREATION This section will cover the equipment and data points creation. Figure 10 – Step 1 To create an equipment 1. Click on + Equipment © 2020 Multitel – IO Gateway - User Manual... -
Page 27: Communication Protocol: Modbus Tcp/Ip - Client | Standard Mode
12. Select Register Order (Lower Address/Higher Address) 13. Select Register Base Address (Use given address/Substrat 1 from given address) 14. Select Equipment Polling Rate 15. Select Equipment Time Out 16. Click on Save Figure 11– Standard Mode © 2020 Multitel – IO Gateway - User Manual... -
Page 28: Communication Protocol: Modbus Tcp/Ip - Client | Transparent Mode
Communication Protocol: SNMP Get V1/V2C 1. Enter Equipment IP Address or an Equipment Hostname 2. Select SNMP Version (v1, v2c, v3) 3. Enter Constant Part of OID (not required) 4. Enter SNMP Device Community Name © 2020 Multitel – IO Gateway - User Manual... -
Page 29: Data Points Creation
1. Click on the three dots icon of the equipment 2. Click on Data Point option 3. Click on + Data Point 4. Enter a Data Point Description 5. Enter the Equipment Modbus Register © 2020 Multitel – IO Gateway - User Manual... - Page 30 Offset Addition iO Modbus Register To use the iO device as a gateway for RTU or Network Management Software enter an iO Modbus Register: 0 to 65 565 Polling Rate Indicates how often the data point is going to be pull.
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Page 31: Data Points - Modbus Tcp/Ip - Transparent Mode
No iO Modbus Register mapping is required when using the transparent mode. 1. Go into RTU web interfaces 2. The RTU needs to use Modbus RTU – Master to get data points from the iO Gateway. 3. Create a module or a device to bind the iO Gateway and the RTU. -
Page 32: Data Points - Snmp Get V1/V2C/V3
Register Type Option: ‘’Holding Register’’, ‘’Input Register’’ iO Modbus Register To use the iO device as a gateway for RTU or Network Management Software enter an iO Modbus Register: 0 to 65 565 Polling Rate Indicates how often the data point is going to be pull. - Page 33 Register Type Option: ‘’Holding Register’’, ‘’Input Register’’ iO Modbus Register To use the iO device as a gateway for RTU or Network Management Software enter an iO Modbus Register: 0 to 65 565 Polling Rate Indicates how often the data point is going to be pull.
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Page 34: Network Management Software
3.3.3.1. SNMP Get No mapping is required when monitoring the iO device using SNMP. The only step required is to download the iO MIB on Multitel websites and enabling the SNMP Agent (see section 2.4.2). Figure 15 – iO Gateway mapped to the Network Management Software... -
Page 35: Passthrough
The iO Passthrough topology is divided into two sections: Client/iO Gateway and iO Gateway/Equipment. Client/iO Gateway The user can use a client to send a request to the iO by providing the following information: iO’ IP address Server Protocol Source Port •... -
Page 36: Fields Description
61 000 to 61 999 FTP/SFTP/SCP 62 000 to 62 999 Telnet/SSH 63 000 to 63 999 4.1.1.3 Destination IP (mandatory) Destination IP allows you to configure the destination IP or Hostname. © 2020 Multitel – IO Gateway - User Manual... -
Page 37: Destination Port (Mandatory)
Additional Port The additional port allows to add more port to the passthrough. Port range accepted: 1 to 65 535 (Port interval is accepted) 4.1.1.6 Transport Protocol (mandatory) TCP (default option) Both © 2020 Multitel – IO Gateway - User Manual... - Page 38 To edit a Passthrough: 1. Modify directly the field needed to be adjusted 2. Click on Save to apply the modification To delete a Passthrough: 1. Select the passthrough needed to be deleted © 2020 Multitel – IO Gateway - User Manual...
- Page 39 USER MANUAL You can select multiple passthrough at the same time to delete them. 2. Click on Delete 3. Confirm the deletion © 2020 Multitel – IO Gateway - User Manual...
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