Multitel IO Gateway Installation Manual
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Summary of Contents for Multitel IO Gateway
- Page 1 INSTALLATION GUIDE...
- Page 2 INSTALLATION GUIDE - IO GATEWAY PROPRIETARY INFORMATION The information contained in this document is the property of MULTITEL INC. Except as specifically authorized in writing by MULTITEL INC., the holder of this document shall: Keep all information contained herein confidential and shall protect same in whole or in part from disclosure and dissemination to all third parties and;...
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Page 3: Table Of Contents
............................8 REPARING TO NSTALL I ATEWAY 1.1.1 Equipment supplied by Multitel ............................. 9 1.1.2 Required tools and/or material not supplied by Multitel....................... 9 1.2 M O GATEWAY ..............................9 OUNTING I 1.2.1 Rack Mounting ..................................10 1.2.2 Standalone ................................... 10 1.2.3 Mounted with Fusion ................................ - Page 4 Figure 6 - Back Ethernet Ports ..........................12 Figure 7 – RS-485 connectors ..........................14 Figure 8 – iO Gateway Power Input and Fail ....................... 15 Figure 9 – iO Gateway First Time Connection ..................... 18 Figure 10 – Changing IPv4 Properties on PC ..................... 19 Figure 11 –...
- Page 5 Figure 55 – RTU – SNMP GET – Data Point Monitoring ..................44 Figure 56 – Passthrough Interface ........................44 Figure 57 – Save & Reboot Confirmation ......................45 Figure 58 – Passthrough Activated in Data Source/Dashboard ................45 © 2020 Multitel – IO Gateway Installation Guide v1.0...
- Page 6 Table 5– Power Input Pinout ..........................16 Table 6 – Installation Checklist ..........................17 Table 7 – iO Gateway Ethernet Ports Factory Settings..................18 Table 8 - iO Gateway Web Browsers ........................19 Table 9– iO Gateway Default Credentials ......................20 Table 10 –...
- Page 7 INSTALLATION GUIDE - IO GATEWAY CONTROL SHEET Date Issue Description Originator MM/DD/YYYY 02/24/2020 First release S. Boivin © 2020 Multitel – IO Gateway Installation Guide v1.0...
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Page 8: Hardware Installation
RS-485 Maximum Distance will depend on the baudrate. The greater the baudrate is the lower the maximum distance will be. Before proceeding with iO Gateway’s installation it is important to have a good understanding of the possible device relationships and interconnections with third party smart devices. This type of information can be found in engineering or interconnection diagrams, methods of procedure or other specific application guides. -
Page 9: Equipment Supplied By Multitel
Gateway is designed to be installed in a Telecom Central Office environment, but is also suitable for other industrial sectors. The iO Gateway must be rack mounted and its chassis should be located as close as possible to the equipment and the monitoring that has to be physically connected to the system. -
Page 10: Rack Mounting
European and North American relay rack standards and provide a flush installation. The 19" bracket can support up to 3x iO Gateway or SMX Modules. An 4" extension ear is provided for installation on a 23" rack. -
Page 11: Devices Connection To Io Gateway
IMPORTANT NOTE: iO Gateway must be grounded. NEVER remove the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. It may be necessary to contact the appropriate electrical inspection authority or an electrician to ascertain that a suitable grounding is available. -
Page 12: Ethernet Ports Connection
Gateway comes with two separate Ethernet ports, a 10/100Mbps port is available on the front panel and a 1Gbps port is available on the back panel. iO Gateway can support in up to 128x devices with Modbus TCP/IP and in up to 128x devices with SNMP protocol. -
Page 13: Rs-485 Ports Connection
No Ethernet activity 1.3.2 RS-485 PORTS CONNECTION iO Gateway can support up to 64 Modbus RTU devices connection on each RS-485 port. The actual limit will depend on the number of data points of each device, and the polling rate. -
Page 14: Figure 7 - Rs-485 Connectors
RS-485 connectors are found on the backplate of the iO Gateway module. There are two independent RS-485 connectors: COM A and COM B. The block used to connect to the COM ports needs to be a 3x position terminal block header, male pins, shrouded (4 Side) 0.138"... -
Page 15: Powering Io Gateway
2.1 WIRING POWER INPUT iO Gateway is powered by a continuous -48Vdc power source. The module is equipped with A & B feed positions for power redundancy. Power Input status can be found in the General Parameters – System Information. A readily accessible disconnect device shall be incorporated within the power wiring in order to disconnect the equipment from the 48Vdc supply for servicing. -
Page 16: Table 5- Power Input Pinout
Battery -48V “B” feed BRG - A Battery return ground “A” feed BATT FEED - A Battery -48V “A” feed NOTE: The pin numbering for the connector is from left to right. © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 17: Installation Checklist
Are there any loose cables and are all cables attached or tie-wrapped together? Have all mounting screws been tightened? Is the iO Gateway POWER/FAIL LED on the front panel solid green? Are the cable designations clear and self-explanatory? Are the unit IP addressed labeled? -
Page 18: Io Gateway Setup First Time Connection
Figure 9 – iO Gateway First Time Connection In order to create a LAN between a PC and the iO Gateway. The user needs to change the ethernet port adapter proprieties. This can be done by on a Windows machine by: 1. -
Page 19: Figure 10 - Changing Ipv4 Properties On Pc
Figure 11 – IP address in Web browser Please note that iO Gateway is using a web server version that has been released in 2019 that doesn’t support legacy web browsers. Below is a table that shows which web browsers are supported by iO Gateway. -
Page 20: Login
The factory settings for the credential are the following : Table 9– iO Gateway Default Credentials Credentials Username administrator Administrator Password admin Username user User Password user Username viewer Viewer Password viewer © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 21: Settings
4.2.1 USER AND ACCESS LEVELS Multitel recommends changing the factory password of the 3 default users in order to secure the access to the iO Gateway. The new password should be at least 8 characters long and include letters (both upper and lower case), digits and symbols. -
Page 22: Site Information
This section will be divided into two sub-sections: Ethernet Ports, and RS-485 Ports. The connections section can be accessed by clicking on Settings - Connections © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 23: Figure 15 - Io Gateway Connections
The LAN between the reader’s PC and the iO Gateway should be the only connection at this point. In order to connect the iO Gateway to other devices, a new LAN needs to be configured. The iO Gateway is going to use this LAN to monitors the desired pieces of equipment. -
Page 24: Figure 16 - Io Gateway Connections
INSTALLATION GUIDE Figure 16 – iO Gateway Connections A Cat-5 cable will need to be installed between the iO Gateway back ethernet port and the unmanaged switch to complete the LAN. Step 1 – Configure the iO Gateway/Equipments LAN : 1. -
Page 25: Figure 17- Ethernet 1- Back Interface
The next step consists of configuring the WAN connection between the iO Gateway and the user’s network. The user will, therefore, be able to access the iO Gateway web interfaces remotely. The user should get the WAN IP from their IT management team. The WAN will be configured on the front ethernet port which the reader is currently... -
Page 26: Figure 19 - Ethernet 2 - Front Interface
Modifications to the ethernet front port can be done directly on the user PC but please note that once the modifications are saved and the device rebooted, the iO Gateway will no longer respond to the 192.168.1.2 IP. -
Page 27: Figure 20- Io Gateway Lan/Wan Connection
Gateway and a supervisor device such as a Remote Telemetry Unit (i.e. RTU). Multitel recommends the use of its own RTU called FUSION. To get access to iO Gateway data the RTU needs to support Modbus RTU –... -
Page 28: Protocols
At this point, the ethernet and RS-485 ports are configured and can be used to monitor and report data points. 4.3 PROTOCOLS This section will cover the access protocols that are found in iO Gateway. It can be accessed by clicking on Settings - Protocols 4.3.1 HTTP/HTTPS... -
Page 29: Categories And Models
Create a new category. 1. Click on Settings 2. Click on Categories and Models. 3. Click on + Category 4. Enter a Category Name 5. Enter a Note 6. Click on Save © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 30: Model
3. Click on + Model 4. Enter a Model Name 5. Enter a Manufacturer 6. Assign the Model to a Category 7. Click on Save Figure 25 – New Equipment Model Interface © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 31: Data Source
Comprehension of the different ways that iO Gateway is able to monitor equipment is primordial. The goal of iO Gateway is to monitor data points from an equipment and expose those data points to an RTU. The overall procedure can be divided into two steps. The first step consists of equipment and data points creation. The second step is the binding between the iO Gateway and the RTU. -
Page 32: Figure 26 - Io Gateway - Monitoring Architecture
4. Select Equipment Category (More categories can be added, see section 3.4.7.1) 5. Select Equipment Model (More models can be added, see section 3.4.7.2) 6. The manufacturer field will be filled automatically based on the equipment model. © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 33: Figure 28 - Equipment Creation Interface
7. Select Equipment Polling Rate (1 sec, 15 sec, 30 sec, 1 min, 5 min, 15 min) 8. Select Equipment Time Out (1 sec, 2 sec, 3 sec, 4 sec, 5 sec) 9. Click on Save © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 34: Figure 30 - Modbus Tcp/Ip - Standard Mode Equipment Interface
6. Data Type (16-bit integer, 32-bit integer, 32-bit float) 7. Select Unit 8. Select Decimal 9. Click on Pull Data 10. Repeat the process for other data points. 11. Click on Finish © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 35: Figure 32 - Modbus Tcp/Ip - Standard Mode List Data Points Interface
5. Select Equipment Polling Rate (1 sec, 15 sec, 30 sec, 1 min, 5 min, 15 min) 6. Select Equipment Time Out (1 sec, 2 sec, 3 sec, 4 sec, 5 sec) 7. Enter Slave ID Destination 8. Click on Save © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 36: Figure 35 - Modbus Tcp/Ip - Transparent Mode Equipment Interface
IMPORTANT NOTE: There is no data points configuration in transparent mode. Step 1.6 – Communication Protocol – SNMP GET Figure 37 –SNMP 1. Enter Destination Address 2. Select SNMP Version (V1/V2C, V3) © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 37: Figure 38- Snmp Get V1/V2C Equipment Creation Interface
3. Select Security Level (No authentication, No privacy/ Authentication, No Privacy/ Authentication, Privacy) 4. Select Authentication Protocol (MD5, SHA1) 5. Enter Authentication Password 6. Select Privacy Protocol (DES, AES) 7. Enter Privacy Password 8. Click on Save © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 38: Figure 39 -Snmp Get V3 Equipment Creation Interface
4. Constant Part of OID will be displayed in the Equipment SNMP OID section 5. Enter Equipment SNMP OID 6. Enter Factor 7. Enter Offset 8. Select Unit 9. Select Decimal 10. Click on Pull Data © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 39: Figure 41- Snmp Get Data Point Interface
Step 2.1 – Modbus TCP/IP – Standard Mode Step 2.1.1 – iO Gateway Modbus Register 1. Click on List Data Points icon 2. Select a data point 3. Click on Advanced 4. Enter iO Modbus Register © 2020 Multitel – IO Gateway Installation Guide v1.0... -
Page 40: Figure 44 - Modbus Rtu Advanced Option Interface
Step 2.1.2 – RTU and iO Gateway Binding – Modbus TCP/IP – Standard Mode 1. Go into RTU web interfaces 2. The RTU needs to use Modbus RTU – Master to get data points from the iO Gateway. 3. Create a module or a device to bind the iO Gateway and the RTU. -
Page 41: Figure 46- Rtu - Standard Mode - Data Point Configuration
Step 2.1.2 – RTU and iO Gateway Binding – Modbus TCP/IP – Transparent Mode 1. Go into RTU web interfaces 2. The RTU needs to use Modbus RTU – Master to get data points from the iO Gateway. 3. Create a module or a device to bind the iO Gateway and the RTU. -
Page 42: Figure 50- Rtu - Transparent Mode - Data Point Configuration
In transparent mode, the Slave ID Destination is the Slave ID that the user needs to use in the RTU. Since there is no mapping of Modbus Register, the iO Gateway expose every Modbus registers. Since equipment can have the same Modbus registers, the Slave ID destination is used to make a distinction between each Modbus Registers. -
Page 43: Figure 52 - Snmp Advanced Option Interface
Step 2.3.2 – RTU and iO Gateway Binding – SNMP GET 1. Go into RTU web interfaces 2. The RTU needs to use Modbus RTU – Master to get data points from the iO Gateway. 3. Create a module or a device to bind the iO Gateway and the RTU. -
Page 44: Passthrough
Passthrough enables the user to access remotely to equipment web interfaces that are connected to the LAN with the iO Gateway. In order words, the passthrough is able to get access to the LAN via the WAN. There are two ways to configure a passthrough link, the user can either go to Settings and click on Passthrough or click on the passthrough icon on the equipment in the Data Sources | Dashboard. -
Page 45: Figure 57 - Save & Reboot Confirmation
INSTALLATION GUIDE Figure 57 – Save & Reboot Confirmation Once the iO Gateway is rebooted, the passthrough link of the equipment will become blue. Figure 58 – Passthrough Activated in Data Source/Dashboard The user can click on the blue icon to access the equipment web interfaces.
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