Using The Help Files; Technical Support - ALK CoPilot Live User Manual

Using the CoPilot Help Files
In Planning Mode, CoPilot provides extensive built-in Help to guide you through the
program. Click on the Help button in a window to open a Help topic that describes how
to use that window. For example, if you're entering a stop in the Trip Planner window,
the Help button will open to a topic that describes the Trip Planner window. From there,
you can navigate through other topics, use the Help Index, or do a search using the Search
feature.
Another way to access the Help files is through the Help menu. Contents and Search will
display the main topics available and allow you to enter a search using the Search dialog
box. How to Use Help provides Microsoft instructions about using Help files.
You also have the option of activating "bubble help" which automatically provides brief
hints as you pass the cursor over certain areas. In the Tools menu, select Options and check
Show hints in the Interface tab of the Options dialog box.

Technical Support

After registering your software, you're entitled to technical support and discounts on future
updates. Check out ALK's web site for technical support documentation and posted answers
to common questions. If the web site does not provide an answer to your question, technical
support for registered users is available during standard business hours (9:00 am-5:00pm
Monday-Friday). You should be at your computer and have your Installation Product Key
available when you contact us (your Installation Product Key can be found on the front
cover of the printed Quick Start that came with the product).
Please be sure to reach us using the contact information for your region shown below.
We are sorry, but our support staff in ALK's regional offices cannot respond to requests for
assistance outside the areas they serve.
North America - Web: www.alk.com, E-mail: cpsupport@alk.com, Fax: 609-252-8166,
Europe - Web: www.alk.eu.com, E-mail: ukcustservice@alk.eu.com,
Postal: Suite 8, 4 Bloomsbury Square, London WC1A 2RP, UK
Phone: +44 (0)207 404 4222
Australia - (Travroute Australia Pty. Ltd.) Web: www.travroute.com.au,
E-mail: support@travroute.com.au, Phone: 03-9855-1498
Phone: 888-872-8768
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