Troubleshooting   T Ips - Security Tronix ST-PTZMINI-KB User Manual

Ptz keyboard controller
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Matrix Protocol Setup: Press the 1 key for Matrix/DVR. The LCD will display:
Press the 1 key to select Pelco Matrix the press ENTER to select the Protocol
o
and return to the previous menu. All Securitytronix cameras use the Pelco-D
protocol. For setting of a third party matrix or DVR refer to the unit's operation
manual.
Dome Camera Protocol Setup: Press the 2 key for Dome in the Protocol Setup
Menu. The LCD will display:
Refer to the camera's manual for the protocol to be used. Press the 1, 2 or 3
o
key according to the camera's protocol. Press ENTER to confirm.
Upon completing all settings return to the main menu and press the 5 key Exit Menu.
6. TROUBLESHOOTING   T IPS  
a. The ST-PTZMINI-KB is not controlling the camera at all – (i) be sure the R485
connections between the ST-PTZMINI-KB and the camera are using the same
polarities; (ii) be sure correct connections are made at the ST-PTZMINI-KB's
connection block; (iii) check to see if the correct baud rate has been set with the
camera; (iv) check to see if the correct protocol has been with the camera.
b. The ST-PTZMINI-KB is communicating with the camera, but certain functions do not
work – PTZ controllers are designed to perform a wide variety of PTZ camera control
functions. However, the utility of any PTZ controller is highly dependant upon the
particular PTZ camera to be controlled as each camera has not only its own functions
but specific methods of how those native functions are accessed and managed.
Further, a particular PTZ controller's terminology may differ from that used by a
particular PTZ camera. Therefore, it will be necessary for the installer and/or user to
consult BOTH the PTZ controller and PTZ camera's user manuals to ensure proper
set-up, configuration and application.
c. Additional troubleshooting assistance can be found on-line at
in addition to support from Securitytronix sales engineers at 1-610-429-1511.
v1.0
6/21/11
1. Pelco Matrix
2. DH DVR
1. Factory
2. Pelco-P
3. Pelco-D
4. DH-SD
15
www.securitytronix.com

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