3Com SuperStack II 3900 Getting Started Manual page 66

Dead- or Defective-on-Arrival. In the event a product completely fails to function or
exhibits a defect in materials or workmanship within the first forty-eight (48) hours of
installation but no later than thirty (30) days after the date of purchase, and this is
verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and a
replacement shall be provided by advance replacement. The replacement product will
normally be shipped not later than three (3) business days after 3Com's verification of
the DOA product, but may be delayed due to export or import procedures. The
shipment of advance replacement products is subject to local legal requirements and
may not be available in all locations. When an advance replacement is provided and
Customer fails to return the original product to 3Com within fifteen (15) days after
shipment of the replacement, 3Com will charge Customer for the replacement product,
at list price.
INCLUDED SERVICES:
Telephone Support. This SuperStack ®
for ninety (90) days. The ninety (90) days period begins on the date of Customer's
product purchase.
The telephone technical support is available from 3Com from 9 a.m. to 5 p.m., local
time, Monday through Friday, excluding local holidays. Telephone technical support is
limited to the 3Com products designated above and may include assistance with
installation, product specific configuration, and identification of equipment problems.
Please refer to the Technical Support appendix in the Getting Started Guide for
telephone numbers.
Response to requests for telephone technical support will be in the form of a return call
from a 3Com representative by close of business the following business day.
To qualify for this ninety (90) days of telephone technical support, Customer must
register on the 3Com Web site at http://support.3Com.com/index.htm, and provide the
date of purchase, product number, and serial number. 3Com reserves the right to
modify or cancel this offering at any time, without advance notice. This offering is not
available where prohibited or restricted by law.
3Com's Web and Bulletin Board Services provide 3Knowledgebase, bug tracking,
documentation, release notes, and some software maintenance releases at no charge.
W E
ARRANTIES XCLUSIVE
IIF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S
SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE FULL EXTENT
ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE
AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH
DESCRIPTION, AND NONINFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT
ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, OR USE OF ITS PRODUCTS.
product comes with telephone technical support
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE
PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD
PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED
ATTEMPTS TO OPEN, REPAIR, OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE
BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING,
POWER CUTS OR OUTAGES, OTHER HAZARDS, OR ACTS OF GOD.
L L
IMITATION OF IABILITY
TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS,
LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE,
FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS
LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT
3COM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE
AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
D
ISCLAIMER
Some countries, states, or provinces do not allow the exclusion or limitation of implied
warranties or the limitation of incidental or consequential damages for certain products
supplied to consumers, or the limitation of liability for personal injury, so the above
limitations and exclusions may be limited in their application to you. When the implied
warranties are not allowed to be excluded in their entirety, they will be limited to the
duration of the applicable written warranty. This warranty gives you specific legal rights
which may vary depending on local law.
G L
OVERNING AW
This Limited Warranty shall be governed by the laws of the State of California, U.S.A.,
excluding its conflicts of laws principles and excluding the United Nations Convention
on Contracts for the International Sale of Goods.
3Com Corporation
5400 Bayfront Plaza, P.O. Box 58145, Santa Clara, CA 95052-8145
(408) 326-5000