Subscribe to Our Youtube Channel
Related Manuals for HP Z32
Summary of Contents for HP Z32
- Page 1 Maintenance and Service Guide Z32 model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S.
-
Page 3: Table Of Contents
Table of Contents 1 Getting started ................................1 Important safety information ..........................1 Important service information and precautions ....................1 RoHS (2002/95/EC) requirements .......................... 2 General descriptions .............................. 2 Firmware updates ..............................2 Before returning the repaired product to the customer ..................2 2 Monitor features ................................ -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
● Removable stand for flexible monitor panel mounting solutions ● HP Quick Release 2 device to quickly install the monitor head to the stand with a simple click, and ● then remove it with the convenient sliding tab release ●... -
Page 7: Rear Components
Rear components Component Function Function buttons Use these buttons to navigate through the OSD menu based on the indicators above the buttons that are activated while the OSD menu is open. NOTE: You can assign the Function buttons in the OSD menu to quickly select the most commonly used operations. -
Page 8: Locating The Serial Number And Product Number
The SPEC label (1) and Barcode label (2) are located on the rear of the monitor. The serial number and product number are located on a Safety label. You may need these numbers when contacting HP about the monitor model. - Page 9 For India: Bar code label Spec label...
-
Page 10: Illustrated Parts Catalog
Monitor major components and their descriptions Item Description #MC-Top Z32 #MC-Right Z32 #MC-Left Z32 #MC-Bottom Z32 #ASSY Chassis panel lock bottom Z32 #ASSY Chassis panel lock top Z32 #Driver BD Z32 #Power BD Z32 #IF BD Z32 #Function key BD Z32 #Lens BD Z32... -
Page 11: How To Order Parts
How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number POWER BD MA315HC-BGBL(C) 755.A2403.0002 M74413-001 Z32-ES8 EC Capacitors and connectors are available for purchase from the following EU distributors: ... - Page 12 You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions.
-
Page 13: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 14 2) Turn over the rear cover outline for disconnecting the function key cable from the connector of the interface board ,and then put the rear cover outline for later disassembling 3) Use a Philiph-head screwdriver to remove 3 pcs screw for unlocking the function key board away from the rear cover outline,then release the function key board and LED board from the hooks of the rear cover 4) Use a Philips-head screwdriver to remove 4pcs screws for releasing the rear cover with bracket.
- Page 15 6) Use a Philips-head screwdriver to remove18pcs screws for unlocking the middle bezels. 7) Use a Philips-head screwdriver to remove 4pcs screws for unlocking the small iron and bracket. 8) Put it on a protector cushion, then use a Philipshead screwdriver to remove 2pcs screws for unlocking the heat sink, to remove 2pcs screws for unlocking the AC power outlet.
-
Page 16: Power Board
Before removing the power board, follow these steps: Prepare the monitor for disassembly. See Preparation for disassembly on page 10. ▲ Remove the power board: 1) The HP Z32 power board no connector: 2) Locate the part number location on the board. -
Page 17: Connector Repair
3) Pin solder with soldering iron and absorber. 4) Lift the connector up and away from the PCB. Connector repair This procedure includes HDMI, Display Port, Mini Display Port, USB-C, USB-A and Phone Jack connectors. The connectors are on the main board (board part number 7ZB.A2401.0006). The connector identifiers are as follows: Connector Location... -
Page 18: Phone Jack Lout1
USB-C USB4,USB5 USB-A USB1,USB2 USB-A USB3 Before repairing connectors, follow these steps: Prepare the monitor for disassembly. See Preparation for disassembly on page 10. ▲ Phone Jack LOUT1 Repair the phone jack: 1) Use a hot air gun to melt the solder on the pins. Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once everything is molten to move phone jack out of the through holes. -
Page 19: Hdmi Connector Hdmi1
HDMI connector HDMI1 1) Repair the HDMI connector: 2) Use a hot air gun to melt the solder on the pins. 3) Lift the HDMI connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. -
Page 20: Dp Connector Dp2
2) Use a hot air gun to melt the solder on the pins. 3) Lift the Mini DP connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. DP connector DP2 Repair the DP connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. -
Page 21: Usb-C Connector Usb5/Usb4
2) Use a hot air gun to melt the solder on the pins. 3) Lift the DP connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. USB-C connector USB5/USB4 Repair the USB-C connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. -
Page 22: Usb-A Connector Usb1/Usb2/Usb3
2) Use a hot air gun to melt the solder on the pins. 3) Lift the USB-C connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. USB-A connector USB1/USB2/USB3 Repair the USB-A connector: 1) Use a hot air gun to melt the solder on the pins. -
Page 23: Function Test
2) Lift the USB-A connector from the PCB. 3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component. Function test After repair, be sure to confirm that all functions are working Table 4-1: Function test Test item... - Page 24 Table 4-2: Solving common problems Problem Possible cause Solution Screen is blank or Power cord is disconnected. Connect the power cord. video is flashing. Monitor is turned off. Power the power button. NOTE: If pressing the Power button has no effect, press and hold the power button for 10 seconds to disable the Power button lockout...
-
Page 25: Index
Index components rear components, 4 rear, 4 removal connector repair, 14 power board, 13 features, 3 RC, 10 firmware updates, 2 removal and replacement procedures, 10 function test, 20 returning to customer, 2 how to order parts, 8 RoHS (2002/95/EC) requirements, 2 illustrated parts catalog, 7 safety information, 1 parts, 7...
Need help?
Do you have a question about the Z32 and is the answer not in the manual?
Questions and answers