Before Calling Service Personnel - Toshiba TDP-S80U Owner's Manual

Before calling service personnel

If you think something is wrong, check the followings before contacting customer service.
Please see "Trouble indications" as well.
p.41
If This Happens
• Is the power cord plugged in? Is it connected to the projector?
No power
• Is the lamp cover loose?
Power goes out • Is the ambient temperature high?
• Is the air intake or air exhaust blocked?
during use
• Is the projector turned on?
No picture
• Is the mute function on?
• Is the brightness setting minimized?
• Are the connections set up correctly?
• Are all the connected devices functioning properly?
• Is the projector turned on?
No audio
• Is the mute function on?
• Is the volume setting minimized?
• Are the connections set up correctly?
• Are all the connected devices functioning properly?
• Is the input signal supported by the projector?
Picture not
• Is there something generating an abnormal video signal, for
displayed
correctly instance the video tape?
Picture blurred • Is the lens dirty? p.40
• Is the lens focus adjusted optimally?
Part of picture
• Is the projection distance within the projector's supported range?
out of focus
p.20
• Is the projector's screen placement angle tilted too far?
• Are the sharpness or sampling phase adjustments off?
Image is dark • Are the brightness or contrast adjustments off?
• Is the lamp nearing the end of its service life?
• Are the color, tint, R-level, G-level, or B-level adjustments off?
Colors too light
• Is the screen dirty?
Bad shading
• Is the lamp nearing the end of its service life?
Remote control • Are the remote control's batteries drained?
• Are the batteries inserted into the remote control correctly?
doesn't work
• Is the remote control being used within the effective range?
• Are there any obstructions between the remote control and
projector?
• Are there any fluorescent or other bright lights shining at the
projector's infrared remote sensor?
Check
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p.41
p.41
p.24
p.28
p.30
p.21
p.24
p.28
p.25
p.21
p.45 p.46
,
p.25
p.20
p.27 p.30
p.30
p.33
p.33
p.19
p.19
42
If This Happens
TDP-S81
The images from the
document camera
are blurry
TDP-S81
The images from the
document camera
are flickering
p.30
Check
• Is the document imaging camera's lens dirty?
• Is the document imaging camera out of focus?
• Is the location of the object being focused too dark?
• Is there impact from the room's fluorescent lighting?
Turn off the fluorescent lights, or change the shutter speed settings.
p.30
43
p.36