Troubleshooting - Toshiba DKR40KU Owner's Manual

Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing.
Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
Symptom
Power
The power does not turn on.
Picture
There is no picture.
Picture noise appears.
TV program pictures are
distorted.
Playback picture is distorted.
Playback picture or TV program
from the device connected
through the unit is distorted.
Cannot record a TV program.
Sound
There is no sound.
No DTS sound on digital output.
No DTS sound from analog
output
Sound is noisy.
Remote control
The remote control does not
function.
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TROUBLESHOOTING

• Check that the AC power cord is connected securely.
• Check the breaker (in case of power failure).
• Re-connect the connecting cords securely.
• Check if the connecting cords are damaged.
• If the main menu appears on the TV screen, press [RETURN] to exit.
• Check the connection to your TV (pages 18-21).
• Check if the progressive scan mode is set correctly according to your TV
(page 90).
• Switch the input selector on your TV (such as to "L1") so that the signal from
the unit appears on the TV screen.
• Clean the disc with a cleaning cloth.
• Check if all the connections are made correctly (page 18).
• Keep the device which may cause electrical disturbances, such as a cellular
phone away.
• If the playback picture output from a DVD player, VCR or tuner goes through
the unit before reaching your TV, the copy-protection signal applied to some
programs could affect picture quality. Disconnect the playback device in
question and connect it directly to your TV.
• This unit does not have a tuner to receive TV broadcasting.
• You must connect this unit to an external tuner to record TV programs
(page 18).
• Clean the disc with a cleaning cloth.
• Re-connect all connections securely.
• Check if the connecting cord is damaged.
• Check the connections to the amplifier input.
• The input device setting on the amplifier is incorrect.
• The unit is in pause mode or in slow-motion playback mode.
• The unit is in fast forward or fast reverse mode.
• If the audio signal does not come through the DIGITAL AUDIO OUTPUT
(COAXIAL) jack, check the setting in "Audio Out" (page 85).
• Change the setting menu for DTS to ON.
• This unit has no analog sound output when playing back the selected DTS
sound mode.
• Clean the disc with a cleaning cloth.
• Batteries are weak.
• There are obstacles between the remote control and the unit.
• The remote control is far from the unit.
• There are no batteries in the remote control.
• Check if the unit is turned on.
• The remote control is not pointed at the infrared sensor window on the unit.
Remedy
2/5/2009 10:33:22 AM 2/5/2009 10:33:22 AM