Troubleshooting - Toshiba D-RW2SU/D-RW2SC Owner's Manual

Others

Troubleshooting

Before requesting service for this unit, check below for a possible cause of the problem you are experiencing. Some
simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
Power
■ The power does not turn on.
• Check that the AC power cord is connected
securely.
• (In case of power failure) Check the breaker.
Picture
■ There is no picture.
• Re-connect the connecting cords securely.
• Check if the connecting cords are damaged.
• If Setup menu appears on the TV screen, press
[RETURN] to exit the menu.
• Check the connection to your TV (page 24).
• Check if the Interlace/Progressive mode is set
correctly according to your TV (pages 143-145).
• Switch the input selector on your TV (such as to
"LINE1") so that the signal from the unit appears on
the TV screen.
■ Picture noise appears.
• The disc is dirty or flawed.
• If the video signal is sent to your TV through a VCR
or if your TV is equipped with a VCR, the copy-
protection signal applied to some DVD programs
could affect picture quality. If you still experience this
problem even when you connect the unit directly to
your TV, try connecting the unit to your TV's S-
VIDEO input.
■ TV program reception does not fill the screen.
• Try to set the channels with "Auto Preset" in the
Setup menu (pages 32-33).
• Select a channel of any TV program using
[CH / ].
■ TV program pictures are distorted.
• Adjust TV antenna.
• Adjust the picture (see the TV's instruction manual).
• Place the unit and TV farther apart.
• Place the TV and any bunched antenna cables
farther apart.
■ TV channels cannot be changed.
• Switch the input to TV.
• Connect the antenna cable correctly (page 24).
■ Playback picture is distorted
• Keep the equipment which may cause electrical
disturbances, such as a mobile phone, away.
148 EN
Sound
■ There is no sound.
• The disc is dirty or flawed.
• Re-connect all connections securely.
• Check if the connecting cord is damaged.
• Check the connections to the amplifier input.
• The input source setting on the amplifier is incorrect.
• The recorder is in pause mode or in Slow forward /
Slow reverse play.
• The recorder is in fast forward or fast reverse mode.
• If the audio signal does not come through the
DIGITAL OUT (COAXIAL) jack, check the Audio
settings (pages 137-139).
■ No DTS sound on digital output.
• Change the setting menu for DTS to ON.
■ No DTS sound from analog output.
• This unit has no analog sound output when playing
the selected DTS sound mode.
■ Sound is noisy.
• The disc is dirty or flawed.
Remote control
■ The remote control does not work.
• Check the antenna or cable connection to the main
unit.
• Check the battery life of the remote control.
• Check if there is an obstacle between the sensor
and the remote control.