AVM FRITZ!WLAN USB Stick Installation, Configuration And Operation page 43

Support by Fax
If necessary, you can reach AVM Support at the fax number:
+49 (0)30 / 39 97 62 66
Your fax should contain the following information:
Your name and address.
An e-mail address or fax number at which you can be
reached.
The serial number of the device, printed on the sticker
on the bottom of the base. Support staff will always
check this number to ensure that you are a registered
user.
Which operating
Windows XP or Windows 98 SE?)
At what point of the installation routine does an error
message appear? What is the exact wording of the mes-
sage?
Do you have a problem with the FRITZ!WLAN control
software? What is the exact wording of the message?
Keep the version numbers of the FRITZ!WLAN USB Stick
at hand. All information on the versions can be viewed
by clicking with the right mouse button on the
FRITZ!WLAN program icon in the notification area of the
task bar. Select the "About" command in this window.
Once you have gathered this information, please fax it to
AVM Support.
FRITZ!WLAN USB Stick – 6 Information, Updates and Support
Assistance from AVM Support
system are you using (e.g.,
43