ViewPoint HD Documentation ....................26 ViewPoint HD Documentation—Instructional Videos ............27 Configuring Electrical Components Using ViewPoint HD ............28 Configuring Communications Using ViewPoint HD ..............29 Configuring Alarms in ViewPoint HD ..................30 DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
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SOFTWARE UPDATE: For Users with ViewPoint HD Software Already Installed ....89 CUSTOM INSTALLATION: For Users Who Cannot Use the BATCH File ......90 TROUBLESHOOTING ......................92 Appendix F—PSHD Technical Specifications ....................93 DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
INTRODUCTION There are four meters in the PowerScout HD Series: the PowerScout 3 HD (PS3HD), the PowerScout 12 HD (PS12HD), the PowerScout 24 HD (PS24HD), and the PowerScout 48 HD (PS48HD). These meters monitor the voltage, current, power, energy, and many other electrical parameters on single and three- phase electrical systems.
USB A to B Cable (PS12/PS24/PS48; one per order) USB A to C Cable (PS3HD; one per order) PowerScout HD Anatomy All user connections are made on the circuit board. Connectors are identified by function and include polarity markers. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
Introduction 3HD A OWER COUT VAILABLE ONFIGURATIONS PS3HD Wall Mount Option (Enclosure with Cover Removed) PS3HD DIN Rail Mount Option DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
PS48HD-P-y-z This general safety information is to be used by both the Logger operator servicing personnel. DENT PowerScout HD Series: Instruments, Inc. assumes Conforms to UL Std 61010-1, 3rd liability for user’s failure to comply Edition with these safety guidelines.
The current transformers are intended for installation within the same enclosure as the equipment. These may not be installed within switchgears and panel boards or similar. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
USB or Ethernet. The third interface is the optional LCD user interface and is intended for intermittent end-user observation and is restricted in capability. The RTU can also be used for configuration if communication settings are already established. The feature set of each interface is summarized next. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
• Electrical installation Tablet, Smart Device, or Install voltage cover • • Laptop PC • Apply power to meter Multi Meter, Current Clamp • Confirm basic operation of meter • • Camera DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
Confirm meter communication settings Remote troubleshooting Confirm communication protocols • • • Register List • Exercise remote connectivity • Run configuration scripting Set alarms • • Set security PINs Confirm data integrity • DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
USB drive or from a server location may lead to the installation being unsuccessful. TYPICAL INSTALLATION Double-click the “RunMe to Install ViewPoint HD.bat” batch file to install ViewPoint and its support files in Windows default locations. This option works for most users. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
PC and re-attempt the installation. 2) Administrative Access. In some cases, user privilege settings may disallow the installation of new applications. This may require logging in as an administrator. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
Create Setup file only (no meter connected) Note: The USB connection method is recommended for new users who have physical access to the meter and the appropriate USB cable (supplied). Check out this option first! ViewPoint HD Connection Options DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
Ethernet communications at a static IP address and then switching from USB over to Ethernet to locate it. This is facilitated in ViewPoint HD by pressing the “Connect to Another Meter” icon located in the upper right-hand corner. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
Change the IP address in the meter to match the subnet of your PC’s IP address, making the meter IP unique, or note the current address on the meter and prepare to configure your PC’s IP settings as shown on the next page. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
Setting the IP address must be done ahead of time using another interface such as ViewPoint HD over USB or via user-supplied applications over RS-485. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
After prompting the user for a meter model (shown below), ViewPoint HD launches under a mode with restricted functionality. This mode operates on files only. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
Power Power Energy Energy Demand Demand Power Factor Waveform Capture Harmonics Phasor Plot Setup Setup Meter Setup Meter Setup Communication Setup Communication Setup Advanced Alarms About the Meter Advanced About the Meter DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
User-selectable fields are shown in white. Greyed out fields indicate restrictions imposed by the meter. Wiring Diagrams Diagrams of different wiring configurations, such as illustrated here, are available directly within the software for quick reference. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
LCD user interface or web page. Register List Demo\ Discover how to use filters in the MS Excel Excel Register List Tips Register document to quickly locate Register List.mp4 registers or BACnet objects of interest. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
Set MS/TP Address DHCP Static IP STATIC Set Max Masters (optional) Set Static IP Address Set Max Info Frames Set Subnet Mask (optional) Set Gateway Mask Set Default Gateway Press “SEND SETUP TO METER” DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
This behavior helps reduce false positives on momentary voltage changes or events that cause the meter to reboot such as changing communication settings. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
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Alarms no longer need to be “cleared” by the host. The alarm will be expressed whenever the condition exists and will clear itself if measured values exceed the trigger points. Alarm conditions are evaluated by the meter once per second. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
Users desiring to use the Interval Data Recording capability of the PSHD meter will want to have a procedure that ensures the Real Time Clock is set as part of the commissioning process. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
5) Press the “File Finder” and locate the model appropriate binary file (HD03,HD12 …) 6) Press the “Upgrade” button and Acknowledge the warning 7) Observe the Progress of the File Transfer into Flash memory. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
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Meter Configuration 8) Acknowledge the upgrade DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
Enter the PIN#, if assigned, or leave blank, if unassigned, and press the Login button. Organizationally, the PSHD Web App works much the same as ViewPoint HD, although it has no analytics and operates on a single element at a time. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
ViewPoint HD is a Windows application and does not run on macOS. However, Mac users can make use of the PSHD Web App interface through the USB port by installing a CDC-EEM driver. This driver is available in the Media Distribution materials or can be downloaded from the DENT Instruments web site.
Plate or rail versions are ready to be mounted inside a user-supplied UL/NEMA certified enclosure. Care should be taken to not flex the circuit board during mounting. Mounting PS48 HD/PS24 HD PS12 HD PS3HD Options Enclosure OEM Plate DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
If the meter is not available for use as a drill template, a drawing indicating the spacing between mounting holes can be found in the appendix. The centerline holes are intended for fastening to wall studs. If hollow wall fasteners are used, the outer 4 mounting points are recommended. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
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Meter Installation STEP 3) Mount conduit fittings, conduits, and blanking plugs STEP 4) Connect voltage leads DO NOT ENERGIZE METER WITH VOLTAGE COVER REMOVED DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
Connect the voltage leads (L1, L2, L3, and N, as necessary) to the meter through a dedicated disconnect or circuit breaker. A voltage lead of 14 AWG THHN Minimum 600VAC rating (or equivalent) is required. IMPORTANT: Verify the circuit breaker is marked as the disconnect breaker for the meter. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
The meter can be released from the DIN rail by using a screwdriver to pull the DIN rail tabs at the bottom of the meter. STEP 3) Remove the TouchSāf™ high voltage cover and connect the voltage leads to the meter. DO NOT ENERGIZE METER WITH VOLTAGE COVER REMOVED DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
Connect the voltage leads (L1, L2, L3, and N, as necessary) to the meter through a dedicated disconnect or circuit breaker. A voltage lead of 14 AWG THHN Minimum 600VAC rating (or equivalent) is required. IMPORTANT: Verify the circuit breaker is marked as the disconnect breaker for the meter. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
Single Phase L1-N or L2-N 110 VAC: Lighting, Appliance, Living Zone Single Phase L1–L2 220 VAC: Water Heater or other equipment with no Neutral wire Split Phase L1–L2 220 VAC: Service Entrance, Dryers, or equipment with Neutral wire DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
Note: The PSHD Meter Series uses the “Neutral” Terminal as a voltage reference. For systems without a neutral conductor, DENT Instruments suggests connecting a ground wire to this terminal. If the neutral terminal is left open, L-L measurements will be accurate, but L-N measurements may not be symmetric.
The PSHD meter is internally powered through the voltage between L1 and L2. For Single Phase installations where no L2 exists it is advised to jumper N to L2. This connection provides power to the meter while maintaining Neutral as the metering voltage reference. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
“single phase” service and configure each channel individually. Three phase loads are illustrated on the left and split phase loads on the right as an example only. Elements are fully interchangeable on the meter. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
The images below represent CT and voltage connections between the PowerScout 3 HD and the most common service types. For specific wiring questions outside the scope of this document, contact DENT technical support. Two Wire Single Phase Three Wire Single Phase DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
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Meter Installation Two CT Three Wire Delta Four Wire Wye DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
Bias resistors are usually located at the master node and are usually 680 ohms for a RS-485 network. Network Topology—RS-485 is designed to be implemented as a daisy chain (series connections) rather than star or cascade topologies. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
While the User Interface allows for checking real time values, it does not allow for advanced meter configuration. ViewPoint HD is the recommended configuration tool for the PS3HD. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
Configurations other than 8N1 are rare and it is advised to use this configuration for Data Bits, Parity, and Number of Stop bits, if possible. LAN E THERNET ETWORK ERIFICATION DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
D, etc. are accessed by incrementing the slave address by 1. The slave address of the PSHD meter needs to be set to match the address expected by the RTU and is normally part of the network specification. The default address for Element A is 1. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
(Form A Relay) or open collector outputs. The PSHD pulse inputs are compatible with “low speed” meters. The pulse duration must exceed 50 mS in both the logic low and high state allowing for a maximum input frequency of 10 Hz. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
PSHD’s line-connected power supply. The 12-volt supply voltage is unregulated but protected by a self-resetting fuse. The purpose of the supply is to power external radio equipment or provide supply voltage for analog sensors, such as 4-20 mA current loop DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
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Communication & Verification devices. If full-rated current is drawn from this terminal, the minimum operating voltage of the L1-L2 power supply is 100 VAC. This option is unavailable on the PS3HD. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
“Read / Write” which will accidentally promote the user. ViewPoint HD and the PSHD Web App disallow this condition, but remote programmers using direct register access may create this condition. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
PINs are also accessible as Modbus registers but are encoded so that reading the value of the register through an RTU does not inform a user what the password is. This feature allows DENT Instruments to support retrieval of forgotten PINs if network access is available.
The ViewPoint HD and the PSHD Web App run PhaseChek™ continuously on all enabled elements and report low power factor in the real time values table by turning the text or by a using a red indicator. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
PSHD Web App: Real Time Values > (All power factors < 0.55 are shown in RED) LCD User Interface: Verify Installation > (LCD will list all elements having a PF < 0.55) Electrical Power Quadrants with Incorrect CT Phase shown DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
If a CT is discovered to be on backwards after the installation is complete, the direction of the CT can be reversed through a user configuration register designed for this purpose called the “Flipper,” located at 2226, 2234, and 2235 or use ViewPoint HD’s meter setup. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
HD can provide additional analysis of harmonic content in voltage and current by sampling the PSHD raw data and performing digital signal processing on the signal. Using this method, the individual harmonics levels can be observed. The results are presented in graphical form. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
Present Demand registers contain the highest average power consumption in any 15-minute interval and the average power consumption in the last 15-minute interval, respectively. The Clear Peak Demand register is used to reset the peak demand detector. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
CT location. Registers providing data for an individual channel are also described as elements in their scope as a unique value exists for each Slave Address or BACnet object instance. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
2. The Virtual Element nomenclature will use the terminology CT# instead of CH# and will be shown in yellow ink. The Virtual Element configuration tools and supporting firmware will be available beginning in 2021 in conjunction with IOT features, stay tuned! DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
0 or 1 Even though CH2 is calculated internally, it is recommended that the CT settings reflect those from CH1, rather than being left at factory default, to facilitate configuration validation from the RTU. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
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Even though disabled channels are not used in calculations and report 0.0 they still contain configuration information. It is suggested that they be set to a known value rather than left at defaults to facilitate configuration validation by the RTU. DENT Instruments PowerScout HD 1.800.561.8187...
NULL character (ASCII 0). The meter will process the entire string only if these two conditions are met, otherwise the data is ignored. This special processing has been implemented to protect partial updates for network settings. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
Internet Utility. Example: https://www.h-schmidt.net/FloatConverter/IEEE754.html b. ViewPoint HD a) Internet Utility The 16-bit floating point representation of 100.00 is shown below as 0x42C8 0x0000. These are the required MSW and LSW register contents, respectively. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
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Refer to the MS Excel Register List (USB drive or at b. Use ViewPoint HD to discover the address of displayed data. a) Open the MS Excel Register List and locate the CH1 CT Full Scale Rating Registers under USER CONFIG POINTS group. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
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STEP 3) Calculate the CRC-16 (Modbus RTU) for the expression. There are several variations of the CRC016; ensure the one you are using is for Modbus. The CRC is entered LSB first. Enter the Entire Expression into a CRC Calculator (a web utility can be helpful) DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
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BACnet users write a “1” and Modbus users write “1234” to affect a soft reset. The PSHD reboot time is approximately 10 seconds. See the Modbus examples document on the DENT Instruments web site or included with your electronic documentation for additional support on programming Modbus. The following online resources are also helpful (DENT Instruments has no affiliation with any of these organizations).
The PSHD meter supports the Structured View (SV) object container. If this option is supported in the BACnet exploring tool, objects will be grouped logically into elements which can be named to reflect electrical or physical locations, followed by system objects, as shown below for a PS12 having elements A-D. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
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Enumerated Settings BitString Value: Bitfield Status Words and Settings Positive Integer Value: Restricted Range User Settings Character String Value: User Text string settings The following online BACnet resource is also helpful. http://www.bacnet.org/ DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
The “About Meter” menu contains the following items which are displayed 4 lines at a time and accessed by using the ˄ ˅ keys on the front display (PS12HD, PS24HD, and PS48HD). Information for the PS3HD is similar and is accessed by using the navigation wheel. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
Appendix D APPENDIX D: CT PHASE SHIFTS Most current transformers sold by DENT Instruments have phase shifts from a few tenths of a degree up to a few degrees. For energy meters, this phase shift can produce accuracy errors. However, DENT’s ViewPoint HD software can compensate for CT phase shifts to help maximize reading accuracy.
“ViewPoint HD” on the root of the C drive. This folder will contain customization features for your viewer and be the default location for configuration files and retrieved log data. 3. Follow the prompts <NEXT>, <FINISH>. This process should take about 1 minute. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
2. Delete the ViewPoint HD folder from the C:\ drive 3. Proceed with the steps listed under NEW INSTALLATIONS. a. Your installation will skip the installation of drivers and instead show this window: b. ViewPoint HD will auto-launch if the installation is successful. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
The contents of this folder contain supporting documents. Install the LabVIEW Run Time Engine first using setup.exe in the LVRTE folder shown below: Then install the Viewer application software by running the setup.exe from the location shown below: DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com...
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This will launch the Windows Installation Wizard and allows users to change the installation directory. Follow the prompts to complete the installation. Create a folder named ViewPoint HD in the C: directory and copy the folder named Local (shown below) to the newly-created C:\ViewPoint HD folder. DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
If your user profile is not listed as an Administrator, some installations allow a temporary permission as follows: a. Right-click on the “Run Me to Install ViewPoint HD.bat” and select “Run as administrator” DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
PS12HD - 4 inputs PS24HD – 2 inputs PS48HD - 2 inputs 3.3V sourcing voltage (current limited) to user dry contact pulse output Maximum Pulse Rate 10 HZ (50 msec minimum transition time) DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www.
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(L) 25.7cm x (W) 14.0cm x (H) 5.4cm (10.1” x 5.5” x 2.1”) (Wall Mount Version) ViewPoint™ HD Minimum System Requirements Operating System Windows® 7, Windows® 8, Windows® 10 Communications Port USB or Ethernet connection DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...
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PS24HD-C-D-N PS3HD-C-D-N PS3HD-R-D-N Conforms to UL Std 61010-1, 3rd Edition, UL 61010-2-30:2010 Certified to CSA Std C22.2 No. 61010-1, 3rd Edition LVD (EN61010-1) EMC (EN61326-1) RoHS 2 (EN50581) DENT Instruments PowerScout HD 1.800.561.8187 information@itm.com www. .com...