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Service Manual is STRICT Y PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Service Manual. The material covered by this prohi- bition includes, without limitation, any text, graphics or logos in this Service Manual.
PARTS IDENTIFICATION Refrigerator Interior LED interior lamps Door-in-Door Case In-door Icemaker (Refrigerator) Crisper Glide‘N’Serve Fixed Door Bin Auto-Closing Hinge (On Some Models) Removable Ice Storage Bin Durabase and Durabase Divider ® ®...
3-17 HOW TO REMOVE A ICE BIN 3-18 HOW TO INSERT A ICE BIN ˜° *ULS WKH KDQGOHV DV VKRZQ ˜° ,QVHUW WKH ,FH %LQ VOLJKWO\ WLOWLQJ WR DYRLG WRXFKLQJ WKH ,FHPDNHU (VSHFLDOO\ ,FH'HWHFWLQJ 6HQVRU Figure 44 Figure 47 7LOW DQG OLIW VOLJKWO\ DV VKRZQ Figure 45 š°...
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Chapter 13 How to disassemble and assemble the vegetable box 1. Cover TV service method (GC-J288***) How to disassemble and assemble the vegetable box How to disassemble vegetable box -18-...
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8. Trouble Shooting 8. Trouble Shooting 8-1. Freezer Sensor Error (FS E) Symptom Check Point 1. FS E 1. Check for a loose connection 2. Check Sensor Resistance Resistance [ Short CON5 Open pin ~ 11 Other Normal CON5 Resistance [ pin ~ 11 -22ºF / -30ºC -13ºF / -25ºC...
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Freezer Sensor Error (FS E) Reconnect or Is the Connector disconnected Check the Sensor resistance. repair the or loose between Main PCB and Is resistance normal? connector sensor? Check the Temperature and resistance refer to the table. No problem? CON5 CON5 Resistance [ pin ~ 11...
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8-2. Refrigerator Sensor Error (rS E) Symptom Check Point 1. rS E 1. Check for a loose connection 2. Check Sensor Resistance Resistance [ Short CON5 Open pin ~ 17 Other Normal CON5 Resistance [ pin ~ 17 23ºF / -5ºC 32ºF / 0ºC 41ºF / 5ºC 50ºF / 10ºC...
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Refrigerator Sensor Error (rS E) Reconnect or Is the Connector disconnected Check the Sensor resistance. repair the or loose between Main PCB and Is resistance normal? connector sensor? Check the Temperature and resistance refer to the table. No problem? CON5 CON5 Resistance [ pin ~ 17...
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8-3. Icing Sensor Error (IS E) Symptom Check Point 1. IS E 1. Check for a loose connection 2. Check Sensor Resistance Resistance [ Short CON101 pin ~ 2 Open Other Normal CON101 Resistance [ pin ~ 2 -22ºF / -30ºC -13ºF / -25ºC -4ºF / -20ºC -13ºF / -25ºC...
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Icing Sensor Error (IS E) Reconnect or Is the Connector disconnected Check the Sensor resistance. repair the or loose between Main PCB and Is resistance normal? connector sensor? Check the Temperature and resistance refer to the table. No problem? CON101 Resistance [ pin ~ 2 -22ºF / -30ºC...
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8-4. Defrost Sensor Error (dS F) Symptom Check Point 1. dS F 1. Check for a loose connection 2. Check Sensor Resistance Resistance [ Short CON5 Open pin ~ 9 Other Normal CON5 Resistance [ pin ~ 9 23ºF / -5ºC 32ºF / 0ºC 41ºF / 5ºC 50ºF / 10ºC...
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Defrost Sensor Error (dS F) 4 Check the Temperature and Change resistance refer to the table. Main No problem? Reconnect or Is the Connector disconnected repair the or loose between Main PCB, connector Defrost controller and Sensor? CON5 Resistance [ pin ~ 9 23ºF / -5ºC 32ºF / 0ºC...
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8-5. Ice Maker Motor Error (It E) Symptom Check Point 1. It E 1. Check the Ice maker rotation 2. Check the motor voltage - 32 - &RS\ULJKW /* (OHFWURQLFV ,QF $OO ULJKWV UHVHUYHG 2QO\ WUDLQLQJ DQG VHUYLFH SXUSRVHV -32-...
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Ice Maker Motor Error (It E) Change the Explain to Main PCB Input Ice Maker test mode(Push customer Check the ice maker forward status The ice maker test button),check The voltage (1)~(2) point 0V? The Ice Tray,Ice maker motor Rotate? Change the Check the ice maker reverse status Main PCB...
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8-6. Defrost Heater Error (dH F) Symptom Check Point 1. dH F 1. Check the door gasket 2. Check the Defrost control part 3. Check the PCB output voltage Part Resistance [ FUSE-M Defrost Heater 34~42 Defrost Sensor TEST MODE 3 Voltage [V] CON7 112V ~ 116V...
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Defrost Heater Error (dH F) Input Test 3 Mode (Push the button 3 times) Replace the Replace Check the Door gasket . Check the Heater Voltage. Door gasket Main PCB Is door gasket damaged? Is voltage 112V ~ 116V? Change TEST MODE 3 Voltage [V] Defrost...
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8-7. Freezer Fan Error (FF E) Symptom Check Point 1. FF E 1. Check the air flow 2. Check the Fan Motor 3. Check the PCB Fan motor voltage TEST MODE 1 Voltage [V] CON7 pin ~ 5 CON7 0V<Voltage<5V pin ~ 5 CON7 0V<Voltage<5V...
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Freezer Fan Error (FF E) Reset the unit and Check the Fan Motor voltage Input Test1 Mode. Replace Is Fan Motor voltage 12V? (Push the button 1 time) Main PCB CON3 TEST MODE 1 Voltage [V] CON7 Go to 3 pin ~ 5 Open the freezer door and Check the air flow.
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8-8. Icing Fan Error (IF E) Symptom Check Point 1. IF E 1. Check the air flow 2. Check the Connector 3. Check the PCB Fan motor voltage Voltage [V] TEST MODE 1 CON3 pin ~ 9 CON3 0V<Voltage<5V pin ~ 9 CON3 0V<Voltage<5V pin ~ 9...
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Freezer Fan Error (IF E) Reset the unit and Check the Fan Motor voltage Input Test1 Mode. Replace Is Fan Motor voltage 12V? (Push the button 1 time) Main PCB CON3 TEST MODE 1 Voltage [V] CON3 Go to 3 pin ~ 9 Open the freezer door and Check the air flow.
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8-9. Condenser Fan Error (CF E) Symptom Check Point 1. CF E 1. Check the air flow 2. Check the Connector 3. Check the PCB Fan motor voltage Fan Motor Voltage [V] TEST MODE 1 CON3 pin ~ 1 CON3 0V<Voltage<5V pin ~ 1 CON3...
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Condenser Fan Error (CF E) Reset the unit and Check the Fan Motor voltage Input Test1 Mode. Replace Is Fan Motor voltage 12V? (Push the button 1 time) Main PCB TEST MODE 1 Voltage [V] CON3 Go to 3 pin ~ 1 Check the fan rotating.
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8-10. Communication Error (CO E) Symptom Check Point 1. CO E 1. Check the loose connection 2. Check the Hinge connection Display CON101 CON101 Voltage [V] CON101 pin ~ 6 CON101 Not 0V, 5V pin ~ 6 CON101 Not 0V, 5V pin ~ 6 CON5 pin ~ 6...
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Communication Error (CO E) Change the Main PCB Check the voltage. Is CON101 4 pin ~ 6 voltage 0V or 5V? Check the loose connection Voltage Housing CON101 Check the pin ~ 6 0V, 5V Check the voltage. Hinge (loose connection) Are CON101 7 pin ~ 6...
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8-11. Cube mode doesn’t work Symptom Check Point 1. Cube mode 1. Check the loose connection doesn’t work 2. Check the resistance CON1 CON2 Ice Maker Geared Motor Dispenser Motor - 44 - &RS\ULJKW /* (OHFWURQLFV ,QF $OO ULJKWV UHVHUYHG 2QO\ WUDLQLQJ DQG VHUYLFH SXUSRVHV -44-...
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Cube mode doesn't work Change the Cover Check the Display PCB Voltage Assembly, Value Check the Check the Auger Motor Display Ice Bucket (Working Sound (Loc. 279A) Con 102 Visual inspection) Check the SUB PCB Resistance Value Change the Dispenser Assembly,Ice CON102 (Loc.
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8-12. Crush mode doesn’t work Symptom Check Point 1. Crush mode 1. Check the loose connection doesn’t work 2. Check the resistance CON1 CON2 Ice Maker Geared Motor Dispenser Motor &RS\ULJKW /* (OHFWURQLFV ,QF $OO ULJKWV - 47 - UHVHUYHG 2QO\ WUDLQLQJ DQG VHUYLFH SXUSRVHV -47-...
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Crush mode doesn't work Change the Cover Check the Display PCB Voltage Assembly, Value Check the Check the Auger Motor Display Ice Bucket (Working Sound (Loc. 279A) Con 102 Visual inspection) Check the SUB PCB Resistance Value Change the Dispenser Assembly,Ice CON102 (Loc.
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8-13. Water mode doesn’t work Symptom Check Point 1. Water mode 1. Check the loose connection doesn’t work 2. Check the resistance valve CON2 LEVER S/W Voltage [V] Pushing 112~115V 0~2V Pushing Resistance [ Pilot Valve 360~420 Water valve 360~420 &RS\ULJKW ...
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Water mode doesn't work Replace Check the loose connection Water Valve Check the resistance value. Is Water Valve resistance 360~420 ? Change the Check the voltage. (while pushing the lever S/W) Is voltage correct? Water Valve Resistance [ Water valve 360~420 Voltage [V] LEVER S/W...
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8-14. Refrigerator room lamp doesn’t work Symptom Check Point 1. Refrigerator room 1. Check the Refrigerator door switch sticky lamp doesn’t work 2. Check the door S/W resistance 3. Check the LED Lamp Door S/W S/W Resistance [ Open Infinity Door Close Voltage [V]...
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Refrigerator room lamp doesn’t work Change the Check the LED Lamp voltage. Change the Check the Refrigerator door switch. Door S/W Is it 0~2V? (While door closed) Door S/W Does it feel sticky? Change the Check the door S/W resistance. Door S/W 5 Check the LED Lamp voltage.
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8-15. Freezer room upper lamp doesn’t work Symptom Check Point 1. Freezer room upper 1. Check the Freezer door switch sticky lamp doesn’t work 2. Check the door S/W resistance 3. Check the LED Lamp F U LED PCB Door S/W S/W Resistance [ Open Infinity...
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Freezer room upper lamp doesn’t work Change the Change the Check the Freezer door switch. Door S/W LED Lamp Check the LED Lamp voltage Does it feel sticky? Is voltage 12V? (While door open) Change the Check the door S/W resistance. Door S/W Is it correct compared with table? Explain to customer...
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8-16. Poor cooling in Fresh food section Symptom Check Point 1. Poor cooling in Fresh 1. Check the sensor resistance food section 2. Check the air flow 3. Check the air Temperature 4. Check the R-Damper motor voltage Duct Fan Motor Resistance [ 23ºF / -5ºC 32ºF / 0ºC...
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Poor cooling in Fresh food section Check the air temperature. Check the Is it cold? Compressor and sealed system Check the sensor resistance. Go to 7 Check the Fan Motor voltage Replace Is Fan Motor voltage right? Main PCB Resistance [ 23ºF / -5ºC 32ºF / 0ºC 41ºF / 5ºC...
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8-17. Poor cooling in Freezer compartment Symptom Check Point 1. Poor cooling in 1. Check the sensor resistance Freezer compartment 2. Check the air flow 3. Check the air Temperature 4.Check the Fan motor sticky 5. Check the Fan motor voltage Duct Fan Motor Resistance [...
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Poor cooling in Freezer compartment Check the Compressor Check the air temperature. and sealed Is it cold? Check the sensor resistance. system Change the CON7 Resistance [ Fan motor Check the Fan motor. pin ~ 20 Rotate fan using hand. -22ºF / -30ºC It feel sticky? -13ºF / -25ºC...
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Replace Check the Fan Motor voltage Main PCB Is Fan Motor voltage right ? Voltage [V] TEST MODE 1 0V<Voltage<5V 7 Check the Fan Motor voltage Change the Is Fan Feed Back voltage right? motor TEST MODE 1 Voltage [V] 0V<Voltage<5V Explain to customer &RS\ULJKW ...
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8-17. Over cooling in Freezer compartment Symptom Check Point 1. Over cooling in 1. Check the sensor resistance Freezer compartment 2. Check the air flow 3. Check the air Temperature 4.Check the Fan motor sticky 5. Check the Fan motor voltage Duct Fan Motor CON5 12...
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Over cooling in Freezer compartment Change the Fan motor Check the Fan motor. Rotate fan using hand. Check the sensor resistance. It feel sticky? Fan Motor Resistance [ -22ºF / -30ºC -13ºF / -25ºC -4ºF / -20ºC Change the Main PCB -13ºF / -25ºC 14ºF / -10ºC 23ºF / -5ºC...
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8-18. Home Bar Heater do not work Symptom Check Point 1. Home Bar do not work 1. Check the Main PCB 2. Check the Home Bar Heater Part Resistance [ Defrost Heater 1912~2314 TEST MODE 3 Voltage [V] 112V ~ 116V TEST MODE 1 Voltage [V] &RS\ULJKW ...
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Home Bar Heater do not work Input Test 3 Mode (Push the button 3 times) Replace the Replace Check the Door gasket . Check the Heater Voltage. Door gasket Main PCB Is door gasket damaged? Is voltage 112~116V? Connect the TEST MODE 3 Voltage [V] housing...
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8-19. GID Heater do not work Symptom Check Point 1. GID HTR do not work 1. Check the Main PCB 2. Check the Home Bar Heater Part Resistance [ Defrost Heater 1912~2314 TEST MODE 3 Voltage [V] 112V ~ 116V TEST MODE 1 Voltage [V] - 65 -...
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GID Heater do not work Input Test 3 Mode (Push the button 3 times) Replace the Replace Check the Door gasket . Check the Heater Voltage. Door gasket Main PCB Is door gasket damaged? Is voltage 112~116V? Connect the TEST MODE 3 Voltage [V] housing Is the connector loose?
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8-20. Hygiene fan doesn’t work Symptom Check Point 1. Hygiene fan doesn’t 1. Check Hygiene Fan motor voltage work 2. Main PCB Hygiene Fan motor Voltage [V] - 67 - &RS\ULJKW /* (OHFWURQLFV ,QF $OO ULJKWV UHVHUYHG 2QO\ WUDLQLQJ DQG VHUYLFH SXUSRVHV -67-...
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Hygiene fan doesn’t work Change the Change the Fan motor Check the Hygiene voltage Choose the Hygiene Max in display Is voltage 12V? (While door open) Check the PCB Voltage. Is CON6 2 pin ~ 5 voltage 12V? Voltage [V] Explain to customer Connect the Is the connector loose?
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8-20. Wi-Fi modem doesn’t work Symptom Check Point 1. Wi-Fi modem 1. Check connector doesn’t work 2. Display PCB 3. Wi-Fi modem PCB Display PCB Wi-Fi PCB CON802 CON802 Wi-Fi ON Voltage [V] CON802 pin ~ 4 CON802 pin ~ 4 0V, 5V CON802 pin ~ 4...
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Wi-Fi modem doesn’t work Check the Display PCB output? Connect the Change the ( While Wi-Fi function is on ) housing display Choose the connectors in the display and lead wire. Is it loose ? Display Voltage CON802 pin ~ 4 pin ~ 4 0V, 5V CON802...
10. REFERENCE 10. REFERENCE 10-1 TEST MODE and Removing TPA 1. How to enter the TEST MODE Push the test button on the Main PCB to enter the TEST MODE. * 1 time : Comp / Damper / All FAN on (Everything is displayed) * 2 times : Damper closed (22 22 displayed)
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11-5 Dispenser DC Motor Function ˜ 'LVSHQVHU '& 0RWRU :KHQ FXVWRPHU SXVK WKH GLVSHQVHU EXWWRQ 3XOO GXFW GRRU DQG DEVWUDFW IURP LFH EDQN How to Measure Dispensor DC Motor Standard Dispenser DC Motor 7HVW 3RLQWV 5HVXOW WR a -78- - 78 -...
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12-6 REFRIGERATION CYCLE Troubleshooting Chart TEMPERATURE STATE OF STATE OF THE OF THE CAUSE REMARKS THE UNIT EVAPORATOR COMPRESSOR ˜°˛˝˙°ˆ )UHH]HU /RZ IORZLQJ VRXQG RI $ OLWWOH KLJKHU WKDQ ‘ 5HIULJHUDQW OHYHO LV ORZ GXH /($.$*( FRPSDUWPHQW DQG 5HIULJHUDQW LV KHDUG DPELHQW WR D OHDN 5HIULJHUDWRU GRQ
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12-6-2 SEALED SYSTEM DIAGNOSIS “Not Cooling” Complaint All components operating, No airflow problems, Not frosted up as a defrost problem problem has been isolated to sealed system area Frost Partial None Pattern? Equalization Equalization Test Test Very Fast Very Slow Very Slow Very Fast Fast...
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13-3-2 Icemaker not making ice or not making enough ice (Icemaker Unit & Ice-detecting sensor Diagnosis) Icemaker Unit and Ice-detecting sensor Diagnosis 7KH LFHPDNHU XQLW DQG ,FHGHWHFWLQJ VHQVRU LV SURJUDPPHG WR EH GLDJQRVHG )ROORZ WKH SURFHGXUH VWHS E\ VWHS WR FKHFN WR VHH LI LFHPDNHU DQG ,FHGHWHFWLQJ VHQVRU LV ZRUNLQJ QRUPDOO\ ,FHPDNHU 8QLW ,FHGHWHFWLQJ VHQVRU )LOO .H\...
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STEP (Ice-detecting sensor Diagnosis) 2. Close the left door 1. Remove Ice bin from compartment 3. Wait for 3min. (Door switch pushed) 4. Freezer door stays open 5. Push the refrigerator button & lock button at the same time. is shown on the display after the procedure above, Ice-detecting sensor is normal. FULL is shown on the display after the procedure above, Ice-detecting sensor is abnormal.
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14-1-7. How to operate the Hygiene fresh filter 14-1-7. How to operate the Hygiene fresh filter ˜°˛˝˙ˆ˝ˇ˘ +\JLHQH )UHVK 32:(5 0RGH $IWHU KRXUV 14-1-8. AUTO Mode 1. Fan installed on the multi.duct on the rear side of the filter operates. 2.