Hardware Setup; Software Setup - Universal Audio Apollo Twin Customer Support Information

10/8/2015
Quick Start Overview
Follow the steps below to setup Apollo Twin. For a short video of the setup process, click here.
Setup includes connecting the hardware, installing the software, and registration to authorize bundled UAD plug­ins.
For more detailed explanations (and offline authorization procedures), see the UAD System Manual.
Hardware Setup
Connect to computer and power on
Note: Before powering Apollo Twin, lower the volume of the monitor speakers and remove headphones from your ears.
1. Connect a Thunderbolt cable (sold separately) between Apollo Twin and the Mac computer.
2. Connect the included external power supply to an AC outlet (Apollo Twin cannot be bus powered).
3. Connect the power supply to the 12VDC input on Apollo Twin's rear panel.
Important: Apollo Twin has a locking power supply connector to prevent accidental disconnection. When inserting, first align
the two tab "wings" on the power cable's barrel connector to the notches on the power input. Then rotate the barrel clockwise to
secure it to the Apollo Twin chassis.
4. Power on Apollo Twin with the rear panel power switch.
Connect to Input Sources and Monitor System(s)
One typical setup is illustrated below. Note that because the Hi­Z Instrument input on the front panel uses channel 1, the
microphone is connected to channel 2 so both sources can be used at the same time.
For complete details about all of Apollo Twin's connectors and controls, see the Apollo Twin Hardware Manual.
Software Setup
Install the Apollo Twin software and register
1. Download the latest UAD Powered Plug­Ins software installer. The installer file is downloaded to the disk location specified in
the web browser's preferences. You can watch the Apollo Twin Start Video that appears after clicking the download button to
help you get started.
2. Double­click the downloaded installer file to open it. The installer guides you through the process (update the firmware if
prompted; see below). Be sure to restart the computer when prompted by the installer.
3. After restarting the computer and Apollo Twin is detected by the UAD software, the default web browser opens. Follow the
instructions on the web pages to create an account, register the hardware, and authorize bundled UAD plug­ins.
4. After registration and authorization are complete, Apollo is ready for use.
Setup Notes:
If the hardware was already registered, when the computer restarts the UAD Meter & Control Panel application automatically
opens and UAD plug­ins are authorized in the background.
If a new UAD device is subsequently added to the computer, the web browser opens again to register the new device.
If prompted to update the Apollo Twin firmware, click "Load" then wait for confirmation that the update is complete (see below for
firmware update details).
About Firmware Updates
http://www.uaudio.com/support/apollo­twin­support#quickstart
Apollo Twin Support Page
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